Records Specialist

Salary: $47,830.38 - $71,745.70 Annually
Location : 100 W HOUSTON ST, SAN ANTONIO, 78205, TX
Job Type: 4A Full-Time
Job Number: 2026-01144
Department: Human Resources
Opening Date: 06/29/2026
Closing Date: 7/5/2026 11:59 PM Central
Grant Funded: No
FLSA Status: Exempt


Job Summary


Under general direction, maintains the operation of computerized records management systems by performing data entry, electronic and paper filing, proofreading, scanning, and performing other clerical tasks as needed. Regularly assists with processing and responding to open records requests assigned to the Human Resources Department. May exercise supervision over assigned staff.
Work Location

City Tower - 100 W. Houston, San Antonio, TX 78205

Work Hours
7:45 a.m. - 4:30 p.m., Monday - Friday; may require some evenings and weekends.

Essential Job Functions

• Provides customer service to the public, departmental personnel, and other agencies.
• Performs administrative duties including, but not limited to scanning, data processing, data analysis, and completing requests for departmentally held information and reports, including but not limited to employment verification requests, open records requests, and subpoenas.
• Follows procedures for records management projects and supports the City's record keeping practices to ensure that regulatory requirements for records management are met.
• Analyzes, evaluates, and reviews information and record keeping practices as assigned.
• May assist in the preparation and monitoring portions of the department's annual budget.
• Prepares written reports, summaries, and presentations.
• Works to ensure coordination between divisions within the Human Resources Department and with other City departments.
• Performs related duties and fulfills responsibilities as required.

Job Requirements

• Associate's Degree from an accredited college or university.
• Five (5) years of increasingly responsible administrative experience.
• Valid Class 'C' Texas Driver's License.

Preferred Qualifications

• Experience with the Texas Public Information Act and open records.
• Experience with Texas State Library and Archives Commission as it relates to records retention/records management.

Applicant Information

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Knowledge, Skills, and Abilities

• Knowledge of principles of record keeping and records management.
• Knowledge of computer software and hardware applications.
• Knowledge of general office methods, procedures, and practices.
• Knowledge of local, State, and Federal guidelines for records disposal and retention.
• Skill in public relations and customer service.
• Skill in reviewing documents and extracting relevant information.
• Ability to operate a computer keyboard and other basic computer equipment.
• Ability to provide technical assistance and training to users.
• Ability to communicate clearly and effectively.
• Ability to develop, implement, and evaluate new recordkeeping programs and methods.
• Ability to perform all the physical requirements of the position with or without accommodations.
• Ability to work primarily in an office environment.

Benefits Information
The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.

For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:

Note:

• Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits.
• Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.

Additional Information
The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.

If you require assistance at any stage of the application process due to a disability, please contact the so that accommodations may be made to meet your needs. Our telephone number is View phone number on click.appcast.io and our fax number is View phone number on click.appcast.io.
01


Are you a current regular full time or part time CoSA employee?

• Yes - I am a Full Time City Employee.
• Yes - I am a Part Time City Employee.
• No - I am not a Full Time or Part Time City Employee.

02


Are you a veteran or active member of the armed forces?

• Yes
• No

03


Are you a San Antonio Ready to Work Program (SARTW) or Train for Jobs San Antonio Program (TfJSA) participant?

• Yes - SA Ready to Work Program
• Yes - Train for Jobs SA Program
• Yes - Both Programs
• No

04


Do you have a valid Driver's License?

• Yes
• No

05


What best describes your highest level of education at the end of the current semester?

• Some High School
• High School Diploma or GED recognized by the Texas Education Agency or a regional accrediting agency
• 30+ completed semester hours (credits) from an accredited college or university
• 60+ completed semester hours (credits) from an accredited college or university
• Associate's Degree from an accredited college or university
• 90+ completed semester hours (credits) from an accredited college or university
• 120+ completed semester hours (credits) from an accredited college or university
• Bachelor's Degree from an accredited college or university
• Master's Degree from an accredited college or university
• PhD, JD, or other Post Graduate Degree from an accredited college or university
• None of the above

06


How many years of experience do you have in increasingly responsible administrative work?

• None
• Less than one year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years
• 10 years or more

07


Do you have experience with the Texas Public Information Act and open records?

• Yes
• No

08


Select any of the following Microsoft Office applications that you have professional experience with.

• Word
• Excel
• Access
• PowerPoint
• Publisher
• Visio
• Outlook
• Teams
• None of the above

09


Select all the following you have experience with:

• Customer Service
• Teamwork
• Electronic File System Management
• Record Retention
• Record Redactions
• Internal Document Review
• Consulting Legal Council
• Tight Deadlines
• Sensitive Information
• Commission related to Record Retention/Management
• None of the above

10


How do you define excellent customer service, and can you share a specific example of a time when you delivered exceptional service to a customer?
11


In the records specialist role you will work with multiple divisions. Describe a specific time you had to meet deadlines when your work depended on others providing information or deliverables. What was your approach and how would you rate your success? If you do not have experience meeting deadlines when relying on others, answer "N/A".
12


Describe your experience processing open records requests and explain how you ensure compliance with the Texas Public Information Act throughout the process. If you do not have experience with open records requests, answer "N/A".
13


I understand that if I have a need for a reasonable accommodation to participate in the recruitment and interview process, I can contact the Human Resources Department at View email address on click.appcast.io or View phone number on click.appcast.io. I further understand that if an accommodation is necessary to perform the position for which I have applied, I can contact HR after an offer has been extended.

• I acknowledge.

Required Question