Workfront Solution Architect / Strategic Process Consultant

Role Description

The Workfront Solution Architect / Strategic Process Consultant serves as a dedicated Subject Matter Expert (SME) focused on auditing, configuring, and optimizing our Adobe Workfront environment for the remainder of the year. The primary objective of this contract engagement is to partner with business leaders as they define new operational frameworks—translating vision into scalable Workfront structures.

• Consultative Architecture & Discovery:
  • Listen directly to stakeholder process visions.
  • Ask probing operational questions.
  • Translate business requirements into efficient, technical Workfront configurations.
• Upstream Workflow Scalability:
  • Design foundational Workfront structures (portfolios, custom forms, and metadata) tailored to support future upstream expansion into Brand Planning, Content Creation, and Campaign Planning.
• Intake & Queue Architecture:
  • Audit, redesign, and standardize request queues and custom forms.
  • Ensure incoming work across brand and campaign streams is accurately scoped, routed, and prioritized.
• Template Building & Optimization:
  • Build, test, and deploy high-functioning, reusable project templates.
  • Ensure templates are complete with accurate predecessors, durations, and task dependencies.
• Ownership & RACI Mapping:
  • Establish and implement clear task-ownership frameworks and role assignments (e.g., RACI structures) across cross-functional marketing and technical teams.
• Workfront Fusion & Jira Automations:
  • Design, build, test, and maintain custom scenario integrations using Workfront Fusion to automate data flow and task sync between Workfront and Jira.
• AI & Workflow Innovation:
  • Identify, prototype, and implement opportunities to leverage Claude (via Fusion/APIs) within Workfront workflows.
  • Automate intake summaries, task generation, or operational documentation.
• Enablement & Governance:
  • Author comprehensive Standard Operating Procedures (SOPs) and system governance standards.
  • Provide targeted enablement to end-users and team leads.

Qualifications

• Exceptional active listening and analytical skills to convert high-level client business strategies into actionable Workfront architecture.
• Deep technical expertise in configuring Workfront objects, custom forms, request queues, and enterprise template design.
• Working knowledge of upstream marketing operations, including brand strategy, campaign planning, and creative content creation lifecycles.
• Advanced proficiency in Workfront Fusion scenario architecture, API integration, data mapping, and custom webhooks.
• Hands-on experience creating resilient multi-step automated workflows between Workfront and developer platforms like Jira.
• Familiarity with leveraging LLMs/AI models (specifically Claude) to optimize operational efficiency, automate intake processing, or auto-generate project insights.
• Strong communication skills to drive system adoption, establish governance, and guide teams through operational shifts.

Requirements

• Bachelor’s degree in Business Administration, Marketing Operations, Information Systems, Computer Science, or equivalent practical experience.
• 4+ years of hands-on experience as a Workfront Solution Architect, Process Consultant, or Senior Systems Specialist.
• Proven track record consulting with business stakeholders to translate high-level process concepts into operational Workfront solutions.
• Experience structuring Workfront workflows for marketing operations, brand strategy, content creation, and multi-channel campaign planning.
• 3+ years of direct experience building automated scenarios in Workfront Fusion (or Adobe Fusion).
• Demonstrated experience integrating Workfront with Jira via Fusion scenarios or APIs.
• Experience applying AI solutions (e.g., Claude) to business workflows or process automation.

Benefits

• Competitive benefits.
• Access to continuous training.
• Supportive, growth-oriented environment.

Physical Demands

• Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
• Ability to hear and understand spoken communications, both in person and via remote communication tools.
• Ability to see and read computer screens and printed documents, as well as adjust focus.

Work Environment

• Professional administrative work performed in a standard office setting or remote home-office environment.
• Relying heavily on video conferencing, collaboration software, and remote systems access.

Expected Hours of Work

• Standard business operating hours; contract position estimated through the remainder of the calendar year (5–6 month engagement).

Travel

• Minimal to none (100% remote or local hybrid, subject to project needs).

Pay Range

$74 — $74 USD