Farmers Insurance Customer Service Rep

$20 - $25 per hour

Farmers Insurance - Carrie Joos Agency

Job Description

For more than 23 years, Farmers Insurance - Carrie Joos Agency has been a proud partner of Farmers Insurance, consistently ranked among the top 1% of agencies nationwide. Our success is built on teamwork, service, and a commitment to excellence. Weve earned Farmers highest honors, including Presidents Council, Toppers Club, MDRT, and Championship recognition. Our culture is supportive and growth-oriented, where learning is a continuous process and every team member contributes to our shared success.

Were seeking a detail-oriented and customer-focused Insurance Customer Service Representative to join our award-winning team. In this role, youll provide outstanding support to our clients and producers, ensuring every customer interaction reflects our commitment to service and excellence. Youll thrive in a fast-paced, team-oriented environment where learning, collaboration, and growth are encouraged.

Base pay between $20 and $25 per hour, based on experience
Paid time off and health insurance
Retirement plan and career growth opportunities
Hands-on training and ongoing mentorship
Monday-Friday schedule with evenings and weekends off

If youre motivated, organized, and ready to contribute to a top-performing agency, wed love to hear from you. Apply today!

Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Hands on Training

Career Growth Opportunities

Retirement Plan

Responsibilities

Support producers by providing prompt, accurate, and courteous client service
Prepare and process quotes, applications, endorsements, and certificates of insurance
Review, update, and maintain policy records to ensure accuracy and compliance
Handle phone inquiries, emails, and in-person client interactions with professionalism and care
Manage client files, billing, payments, and account documentation efficiently

Requirements

Over 18 years of age with a high school diploma or equivalent
Property & Casualty license (or ability to obtain)
Strong communication and interpersonal skills
Excellent organizational and time management abilities
Dependable, ethical, and self-motivated
Skilled with Microsoft Office and comfortable navigating multiple systems

Apply

Vacancy posted 5 days ago

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