[Remote] Sr Director of Revenue Operations & Business Analytics

Sr Director of Revenue Operations & Business Analytics Location : Woodland Hills, CA (Remote) About the Role Convoso is scaling its go-to-market organization and building a more disciplined, data-driven revenue engine to support predictable growth, retention, and expansion. The Sr. Director, Revenue Operations & Business Analytics will play a critical role in designing, operating, and continuously improving the systems, processes, and insights that power revenue performance across Marketing, Sales, Customer Success, Product, and Finance. This role sits at the intersection of RevOps execution, GTM strategy, and business analytics. It is a senior, hands‑on leadership role responsible for owning revenue data and truth, improving forecast and pipeline predictability, and establishing the operating cadence that enables the business to scale with clarity and confidence. The Sr. Director is expected to actively diagnose problems, drive change, and partner closely with functional leaders to improve execution quality across the full customer lifecycle. Key Responsibilities Design and operate the core GTM processes, metrics, and rhythms that drive predictable bookings, retention, and expansion. Own pipeline health, forecast accuracy, and stage consistency across the funnel. Improve conversion rates, stage velocity, and execution discipline through data-driven insights. Lead revenue forecasting, scenario planning, and performance analysis. Ensure Marketing, SDR, Sales, Customer Success, Onboarding, and Product operate with shared definitions, metrics, and expectations. Drive alignment on ICP, segmentation, lead qualification, routing, SLAs, and service tiers. Support and enforce weekly, monthly, and quarterly GTM operating cadences. Partner with functional leaders to improve accountability and execution consistency. Own Revenue Data, Analytics & System of Truth Build and maintain a unified revenue data model across the full customer lifecycle. Partner with BI/Data Engineering to integrate CRM, marketing, product usage, billing, support, and finance data. Establish and maintain consistent KPI definitions and data‑quality standards. Enable automated and self‑service reporting to reduce manual effort. Develop dashboards and analysis that provide leadership with real‑time visibility into ARR, NRR, churn, expansion, pipeline, and productivity. Proactively surface risks, trends, and opportunities before they become problems. Support board materials, strategic planning, and OKRs with accurate, trusted data. Translate complex data into clear, actionable insights for senior leaders. Improve GTM Productivity & Execution Quality Identify and systematize early warning signals for pipeline risk, forecast quality, and customer health. Partner with Enablement to improve onboarding, training, and execution quality. Analyze activity‑to‑output relationships to improve rep and CSM productivity. Support territory design, quota setting, capacity planning, and compensation inputs. Own RevOps Systems & Scalable Infrastructure Own the RevOps tech stack, CRM, integrations, and automation. Reduce tool sprawl and simplify workflows across the GTM lifecycle. Drive automation and AI use cases that improve efficiency and predictability. Support expansion readiness, new segment launches, and GTM experimentation. Cross-Functional Leadership & Influence Act as a strategic and operational partner to Sales, Marketing, CS, Product, and Finance leaders. Influence behavior, process adherence, and data‑quality standards across teams. Lead and develop RevOps resources (direct or dotted‑line) as the function scales. Qualifications 7–10+ years of experience in Revenue Operations, GTM Operations, Business Operations, or Analytics in B2B SaaS. Experience operating in a scale‑up environment. Proven track record improving forecast accuracy, pipeline quality, and execution consistency. Deep understanding of GTM funnels, sales processes, retention, and expansion drivers. Strong analytical skills; hands‑on experience with Salesforce, BI tools, and GTM automation. Experience partnering closely with Sales Ops, CS Ops, Marketing Ops, Enablement, and Data teams. Strong executive communication skills; able to simplify complexity and drive alignment. Builder mindset with a high bias for action. What Success Looks Like (6–12 Months) Forecast accuracy consistently within ±5–7%. Pipeline flow and stage consistency materially improved. Trusted GTM dashboards used weekly by executives and functional leaders. Clear visibility into ARR, NRR, churn drivers, expansion, and productivity. Weekly GTM operating cadence running reliably; reduced ad‑hoc reporting and manual data work. GTM teams aligned around shared metrics, definitions, and execution standards. Work Perks Worth The Hype Competitive compensation package. Stock options. Company-paid premiums for Medical, Dental, Basic life insurance, and Long‑term disability. Affordable Vision plan and optional FSA. Paid Time Off, Sick Time, Holidays, Bereavement time, Parental Leave, and birthday off. 401(k) program with generous company match. Free Employee Assistance Program and Travel Assistance. Monthly gym membership reimbursement. Monthly credits toward food & beverage. Company outings and on/off‑site team‑building events. High‑quality office environment: casual dress, daily catered lunches, fully stocked kitchen, free parking, on‑site car wash, monthly massages. Compensation Base salary range: $170,000 – $200,000. Final offers may vary based on geography, candidate experience, and other objective business factors. Compensation also includes equity for all eligible U.S. full‑time roles and generous benefits such as a 401(k) match. Equal Employment Opportunity As set forth in Convoso’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. #J-18808-Ljbffr Convoso