Collections Specialist

Overview Manage and oversee the collection of outstanding client accounts to ensure timely payments and reduce aging receivables. Collaborate with internal teams and clients to develop effective collection strategies and resolve payment issues. Provide detailed documentation and analysis to support collection efforts and decision-making processes. Coordinate with the Accounts Receivable team to monitor and report on collection activities. Maintain accurate and organized records of all collection activities and communications. Assist in researching and resolving client deductions and unapplied credits to ensure account accuracy. Support special projects and initiatives related to collections and financial operations. Ensure compliance with company policies and procedures in all collection activities. Key Responsibilities & Duties Review and analyze aging receivables to prioritize collection efforts and reduce outstanding balances. Communicate directly with clients to secure payments and address payment-related inquiries. Collaborate with partners and practice teams to develop and implement effective collection strategies. Prepare and present reports on collection activities and account statuses to management. Research and resolve discrepancies in client accounts, including deductions and unapplied credits. Work closely with the billing and finance departments to ensure accurate account reconciliation. Maintain detailed records of all communications and actions taken to facilitate collections. Assist in developing and implementing process improvements to enhance collection efficiency. Job Requirements Bachelor's degree in a relevant field, such as finance, accounting, or business administration. Minimum of 3 years of experience as a Collections Specialist in a professional services environment. Proficiency in Aderant, Elite, and E-billing systems is preferred. Strong analytical skills and attention to detail for accurate account management. Excellent interpersonal and communication skills for effective client interactions. Ability to work independently and manage multiple tasks under pressure. Proficiency in Microsoft Word and Excel for reporting and documentation purposes. Experience in a law firm or similar professional services environment is a plus. #J-18808-Ljbffr Greenkey Resources LLC