Front Desk Receptionist
$16 - $20 per hourSRIRAKSA LLC
Job Description Job Description Front Desk Receptionist (Spa / Wellness)
RAKSA Luxury Thai Massage – Bergen County, NJ
Job Summary
RAKSA Luxury Thai Massage is hiring a professional and customer-focused Front Desk Receptionist to manage daily operations and deliver an exceptional client experience. This role is ideal for someone with strong communication skills, attention to detail, and the ability to handle scheduling, sales, and guest relations in a fast-paced wellness environment.
Key Responsibilities
Client Services
Greet and check in clients in a professional and welcoming manner
Answer phone calls, texts, and online inquiries
Provide clear information about services, pricing, and availability
Maintain a calm, organized, and high-end front desk environment
Scheduling and Operations
Manage appointments using booking software (Amelia or similar systems)
Coordinate therapist schedules and room availability
Handle rescheduling, cancellations, and walk-ins efficiently
Ensure smooth daily operations and on-time service flow
Sales and Revenue Support
Recommend services, add-ons, and treatment upgrades
Promote memberships, packages, and promotions
Support daily revenue goals through effective client communication
Payments and Administration
Process transactions (cash, credit card, gift cards, memberships)
Maintain accurate records of appointments and payments
Track daily sales and basic reporting
Support inventory and front desk organization
Qualifications
Previous experience in receptionist, front desk, spa, or hospitality roles preferred
Strong customer service and communication skills
Comfortable using booking systems and POS platforms (Stripe, Clover, or similar)
Ability to multitask and stay organized in a busy environment
Professional appearance and reliable work ethic
Preferred Qualifications
Experience in spa, massage, or wellness industry
Sales or upselling experience
Bilingual (English required; Thai is a plus)
Compensation
$16–$20 per hour base pay (depending on experience)
Tips (if applicable)
Schedule
part-time positions available
Weekend availability required (Saturday and Sunday)
Flexible shifts including mornings, afternoons, and evenings
Work Environment
Professional spa and wellness setting
Clean, quiet, and client-focused atmosphere
Team-oriented culture with growth opportunities
How to Apply
Submit your resume with a brief introduction and availability.
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