Quality Manager

Are you a systems thinker who thrives on making things measurably better? We’re looking for a Quality Manager to help us scale and sustain production of our rack-scale computer. You'll work closely with design, manufacturing, and supplier teams to drive quality across every stage of the product lifecycle, from first article builds to customer deployments. While Oxide is a remote-friendly company, we've found that being physically present at a manufacturing facility can be essential to assuring product quality. This role will involve a significant amount of travel to our contract manufacturers in Minnesota and other suppliers as required. As a supplier quality manager, you will: Work closely with our suppliers to develop processes, procedures, and documentation for our product Collaborate with Oxide engineers and quality engineers at our contract manufacturer to ensure test processes support quality initiatives Review work instructions developed by the contract manufacturer to ensure our product is correctly assembled Drive root cause analysis and corrective actions when issues arise in build or test, including component failures and process deviations. Support first article builds, bring-up, and ongoing production, acting as a hands-on lead from prototype to scale. Own customer and supplier quality issues. This ranges from working with our warranty and support engineering team to address customer quality issues and following through with suppliers with Non-Conformance Reports (NCR). Work with our operations team to develop, identify, and deploy a Quality Management System Develop and maintain quality control plans, incoming inspection procedures, and in-process checks for complex electromechanical systems Work with Oxide's infrastructure team to develop a quality portal to communicate requirements to suppliers Review test results and production data to identify trends, drive root cause analysis, and implement corrective and preventive actions (CAPAs) Collaborate with quality engineers at our contract manufacturer to resolve line-down issues with urgency. Evaluate supplier capability, monitor incoming quality performance, and drive continuous improvement with key partners Define and manage supplier qualification criteria, including PPAP/FMEA documentation where appropriate Support on-site customer audits as required. Act as the quality liaison between Oxide engineering and external vendors for mechanical, electrical, and assembly-related issues Participate in design reviews with a focus on inspection feasibility, failure modes, and long-term reliability Help define meaningful quality metrics and implement scalable systems to track and act on them Write and maintain clear quality documentation, from procedures and manuals, to issue trackers and failure reports Build trusted relationships with hardware, software, and manufacturing teams to align on what 'good' looks like and how we measure it You will thrive in this role if you: Approach quality issues with urgency to identify problems and drive resolution with internal and external teams Have experience working with contract manufacturers in the electronics industry, from printed circuit board fabrication and assembly all the way to system integration and test. Enjoy digging into technical data (schematics, datasheets, drawings) to provide recommendations to engineering teams to address quality issues View quality as an enabling function to scaling a product urgently, without sacrificing rigor Are comfortable with basic scripting, dashboards, or tools for automating data collection and quality analysis Are energized by structure, rigor, and systems - but flexible enough to operate in an early-stage, fast-moving environment Are curious, detail-oriented, and calm in the face of ambiguity or unexpected challenges Value professional development in quality engineering, such as pursuing CQE or Six Sigma training #J-18808-Ljbffr