Client Acquisition Manager

Client Acquisition Manager D1 Alliance

Turn interest into booked assessments and new memberships by owning the lead funnel end-to-end and building high-yield community relationships.

The Scorecard (Outcomes You Own):

• Speed-to-Lead: Respond to all new leads immediately (goal: within 515 minutes, 7 days/week coverage via team rotation).
• Qualification & Scheduling: ?60% of new leads scheduled within their first 15 days in CRM.
• Show Rate: Maintain >60% average show rate on scheduled appointments.
• Pipeline Hygiene: 100% of leads/opportunities updated daily with notes, next steps, and accurate stages.
• Community Sourcing: Launch and maintain 812 active partnerships (businesses, schools, youth orgs, churches, retirement communities, etc.) driving steady referral leads each month.

What You'll Do (Daily/Weekly):

• Cover the Funnel Daily
  • Call/text new leads on arrival; personalize intros by source.
  • Qualify intent, set/confirm appointments, send reminders, and reschedules as needed.
  • Work warm lists (replies, no-shows, past inquiries, referrals) to keep the calendar full.
• Drive Show Rates
  • Confirm within 24 hrs of booking and the morning of appointments.
  • Pre-frame assessment value (goal review + movement screen + clear next step).
• Own CRM & Reporting
  • Keep accurate tags, stages, and close reasons.
  • Submit a daily KPI snapshot (new leads, contacts, sets, confirms, shows, rebooks).
• Build the Community Engine
  • Prospect and secure partner meetings; create simple co-promotions (guest passes, clinics, team nights).
  • Attend local events; capture leads and book on the spot.
• Collaborate for Conversions
  • Hand off strong notes to coaches/GM before assessments.
  • Join weekly pipeline reviews to remove bottlenecks.

Minimum Qualifications (Must-Have):

• 23 years of proven sales experience with a documented track record in a fitness-related business (gym, studio, sports performance, membership model).
• Demonstrated ability to persuade people to invest in themselves (consultative selling, goal anchoring, objection handling).
• Comfortable with high activity (phone/text/DM) and CRM discipline.
• Clear, confident communicatorphone, text, and in person.
• Ability to adapt quickly to changes in strategic marketing offers and market trends.

Preferred (Nice to Have):

• Experience in a membership or recurring-revenue environment.
• Familiarity with CRM/gym platforms (e.g., GoHighLevel, Mindbody, Trainerize, GymSales).
• Background in athletics, coaching, or sports performance.
• Major plus if you're a certified strength coach (NSCA, NASM, ACSM, ACE, etc) as you can increase earning potential coaching group classes and managing personal training clients.

Work Structure & Compensation:

• Hourly + commission + performance bonuses.
• Approx. 2530 hours/week to start; weekend/evening availability for event coverage and peak contact windows.
• This business requires flexibility in work schedule, so it's not your average "9-5". As with any commission-incentivized role, you may have to go above and beyond to maximize your earning potential.
• Clear advancement path based on KPI mastery and partner growth.

Tools We Use:

• CRM for pipeline, automations, and reminders (GoHighLevel)
• Member/Client management and billing through MindBody
• Talk/text integrations, calendar booking links, and templates for confirmations and no-show recovery.

How You'll Be Measured (Weekly KPIs):

• Lead ? Schedule % (goal: ?60% scheduled within 15 days of lead creation).
• Schedule ? Show % (goal: >60%).
• Speed-to-Lead (median minutes to first touch).
• Set/Confirm Volume (daily activity targets agreed with GM).
• Partner-Sourced Leads and events executed.
• Data Accuracy (0 unlabeled leads, next step on every open opp).

Why D1 Alliance:

Join a top-ranked performance-driven team that pairs elite coaching with disciplined sales systems. You'll have clear targets, the tools to win, and a growth path as you consistently hit the numbers.

Ready to lead the funnel and fill the floor? Send your resume and a brief note describing your strongest sales win in fitness and the metrics behind it. Compensation: $20.00 - $25.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

D1 Training is a rapidly growing fitness franchise with over 80 facilities open and more than 180 in development. At D1 Training, we are committed to inspiring and motivating athletes to achieve their goals through science-backed, results-driven training. We focus on training the entire body as a unit to maximize performanceno gimmicks, no fads, just proven techniques used to develop the world's top athletes. Every workout follows a structured 8-week training cycle, meticulously designed and backed by sports science to deliver real, measurable progress. What started as a program for aspiring youth athletes has evolved into comprehensive training for adults and teams, helping individuals at every level push toward their full potential. D1 Training Alliance is a premier, veteran-owned athletic training facility located in Alliance Town Center in Fort Worth, TX. Owned and operated by a former athlete and U.S. Marine Corps veteran, our facility offers elite-level strength, speed, and agility training for youth athletes, adults, and teams. At D1 Training, we live by the philosophy of "Iron Sharpens Iron" (Proverbs 27:17), creating a supportive, high-energy environment where athletes and fitness enthusiasts challenge and elevate one another. Whether you're an elite competitor, weekend warrior, or just starting your fitness journey, D1 Training Alliance provides expert coaching, top-tier equipment, and a structured, science-backed approach to help you reach your goals.