Coordinator of Academic Advising

Coordinator of Academic Advising

This position provides administrative, operational, and programmatic support for the Academic Advising Office while interacting regularly with students, faculty, and staff. The successful candidate will manage daily office operations, support the student employee hiring and payroll processes, and ensure the accuracy and timeliness of routine and specialized projects. This role is essential to supporting the smooth functioning of Academic Advising and maintaining a welcoming, student-centered environment.

Essential duties and responsibilities include scheduling and maintaining all appointments and meetings for advising staff, fielding current and prospective student concerns and questions via telephone, email, and in-person. The candidate will manage and organize departmental inbox, respond to student, faculty, and staff messages as needed, process and distribute college and course withdrawal materials, and support the academic readmission process.

The candidate will also support the work of the Academic Review Board (ARB) & Standards and Standing (S&S), oversee record retention processes for the office, hire, train, and supervise work-study students, maintain and manage budget records, and handle ordering for the departmental budget. Other duties as assigned will also be part of the role.

Education and/or experience required includes 5+ years of administrative assistant, office management, or equivalent experience. Proficiency with Microsoft Office Suite and comfort learning new software systems are also necessary. The candidate should have the ability to communicate effectively with students, faculty, and staff, strong organizational skills, attention to detail, and the ability to manage multiple priorities. Demonstrated commitment to confidentiality and discretion is essential, along with a demonstrated commitment to working with students from historically underrepresented communities, including first-generation and BIPOC college students.

Preferred experience includes working in a higher-education, tutoring, accessibility, or academic support environment. Familiarity with systems such as Slate, PeopleAdmin, Live25, Canva, MyHill, Banner, or similar platforms is also preferred.

Physical demands include the ability to talk or hear, walk, sit, use hands to finger, handle, or feel, stand, and reach with hands and arms. The work environment is usually quiet, and the employee is occasionally exposed to outside weather conditions.

Posting detail information includes the requirement for interested applicants to submit online a resume and a cover letter.