Senior Field Engineer

## Senior Field EngineerApplyremote type: Onsitelocations: US - Chalfont, PAtime type: Full timeposted on: Posted Todayjob requisition id: 22889This position supports a customer-dedicated SME program with the objective of enabling site teams to use a consistent troubleshooting methodology and to independently assess system performance issues. Supported personnel should be capable of formulating clear, data-supported problem statements and progressing toward resolution using established processes and tools.Work Location: Dayton, OH (On-site; relocation required)POSITION RESPONSIBILITIES* Lead and oversee training of site representatives on structured problem assessment, data gathering, and effective troubleshooting practices.* Mentor site personnel to ensure a consistent problem-solving approach using internal methodology.* Drive reduction of system stops/errors and support system optimization, reliability improvements, and operational efficiency at assigned sites.* Partner with Internal SMEs and site personnel to ensure consistent program outcomes (training effectiveness, stop/error reduction, optimization targets).* Provide initial focus on sensor calibration best practices, including identifying when recalibration or deeper review is needed for underperforming vehicles related to automation kit performance.* Coach site teams on what to look for during issue assessment and how to build clear, data-supported problem statements.* Perform self-directed work based on site performance and operational priorities; establish daily/weekly objectives and track progress.* Provide ideas, examples, and guidance to address difficult or recurring problems.* Make software and hardware adjustments as needed to improve performance and reduce recurrence of issues.* Monitor and interpret system performance metrics; identify trends, anomalies, and improvement opportunities.* Deliver training and serve as a technical interface for operational stakeholders.* Collaborate with other engineers on projects and continuous improvement initiatives.* Travel to additional sites as required based on program needs.SUPERVISORY RESPONSIBILITIESNo direct people-management responsibilities. However, training and mentoring of site resources is critical to the success of this role and the customer-dedicated SME program.SKILLS AND ABILITIESCommunication:* Ability to communicate highly technical information to varied audiences and tailor messaging for less technical stakeholders.* Ability to write reports, business correspondence, and work instructions/technical notes.* Ability to present information effectively and respond to questions from managers, engineers, and site stakeholders.Technical/Math:* Ability to apply probability/statistics and fundamentals of geometry/trigonometry to practical situations.* Comfort with fractions, percentages, ratios, and proportions.* Familiarity with controls theory concepts (e.g., PID loops) and mathematical models of system control.Reasoning/Problem Solving:* Ability to define problems, collect data, establish facts, and draw valid conclusions.* Ability to interpret technical instructions in mathematical/diagram form and work across abstract and concrete variables. #J-18808-Ljbffr