Receptionist

Receptionist Position at Bradford at Warrior Bradford at Warrior understands the recovery process because we know that everyone has a story to tell. We empathize with our patients and provide them with the best care at every stage of their journey. We know that addiction isn't the same for everyone, so evidence-based research informs our processes, treating you where you are for who you want to become. Our goal is to help clients and families overcome addiction in the long term. We are seeking a Receptionist to add to our dynamic team! The Receptionist at Warrior Lodge plays a pivotal role in ensuring smooth and efficient front-desk operations within a health care services environment. This position serves as the first point of contact for clients, visitors, and staff, providing a welcoming and professional atmosphere. The Receptionist is responsible for managing multiple phone lines, handling inquiries with excellent phone etiquette, and performing general administrative duties that support the overall functionality of the office. By efficiently coordinating communication and administrative tasks, the Receptionist contributes to a positive client experience and supports the health care team's ability to deliver quality services. This role requires a detail-oriented and personable individual who can multitask effectively while maintaining a calm and organized workspace. Responsibilities Answer and manage multiple phone lines promptly and professionally, directing calls to appropriate personnel or departments Greet clients and visitors warmly, ensuring they feel welcomed and attended to upon arrival Perform general office duties including filing, copying, faxing, and maintaining office supplies to support daily operations Schedule and confirm appointments, maintaining accurate records and calendars for health care providers Handle incoming and outgoing correspondence, ensuring timely and accurate communication within the office Minimum Qualifications High school diploma or equivalent Proven experience in receptionist or front desk roles, preferably within a health care or service-oriented environment Proficiency in managing multi-line phone systems and general office equipment such as copy machines Strong communication skills with excellent phone etiquette Basic computer skills including familiarity with office software and scheduling systems Preferred Qualifications Experience working in a health care services setting Training or certification in medical office administration Familiarity with electronic health record (EHR) systems Additional language skills to assist a diverse client base Advanced proficiency in office software such as Microsoft Office Suite or Google Workspace At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being. Medical Coverage Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits. Expanded Coverage Options for domestic partners and a wider network of in-network providers. Mental Health Support Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching. Voluntary Coverages Pet insurance, home and auto insurance, family legal services, and more. Student Loan Repayment Available for nurses and therapists. Retirement Benefits 401(k) plan through Voya to help employees plan for the future. Generous PTO A robust paid time off policy to support work-life balance. Voluntary Benefits for Part-Time Employees Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.