Receptionist

Job Description

Job Description

We are a busy five doctor optometric practice that provides high quality, family-oriented eye care to our patients. Our office is a familial work setting and provides our employees a friendly work environment. We work hard and yet incorporate an attitude of cooperation that leads to a team that can accommodate the needs of our patients.

We are seeking a friendly, outgoing, professional, ambitious person to join our team.

Reception duties and responsibilities:

1. Handle calls to the practice.
2. Greet patients on a regular basis and provide excellent patient care; check patients in and out.
3. Greet business associates and others who visit the office.
4. Schedule patient’s appointments; actively work to reschedule as openings are established.
5. Contact patients to confirm appointments.
6. Assist with referrals.
7. Prepare Patient’s charts and ensure confidentiality of all records.
8. Update contact information at each visit.
9. Track and report daily scheduling metrics.
10. Maintain patient records in the billing/scheduling system.
11. Perform simple bookkeeping such as collecting all patient balances and co-pays and post accurately.
12. Verify insurance information.
13. Assure the waiting and office area is clean, neat and organized.
14. Administrative duties for this position include faxing, copying, making phone calls, preparing patients' medical records, scanning, and entering extensive data in the office's computer system.

Applicants should be extremely efficient, organized, and resourceful; must also be flexible and able to function well in a fast-paced environment with great interpersonal skills to deal with many personalities.

A high school diploma with some college is preferred. Reception experience is a benefit but not required.

Our office hours are Monday through Friday from 7:30am to 5:30pm and Saturdays from 7:30am to 12:00pm. We are looking for someone available 8:00am-5:45pm four days per week (day off TBD) and every other Saturday 7:00am-12:15pm.

We offer a benefit package of vision care, health, dental, SIMPLE retirement plan, paid holidays, and paid time off.

Starting salary dependent on experience and qualifications.