Production Manager

Production Manager

The Event Producer, Virtual, Hybrid & Live Events is the connective tissue between content strategy and technical execution across Client's most high-profile moments — earnings weeks, town halls, all hands, conferences, and leadership summits. You will serve as the primary production lead on keynote and large-scale broadcast events, managing everything from show flow architecture and speaker preparation to live direction and post-event debrief. The ideal candidate has deep fluency in advanced Zoom production and virtual event platforms, an instinct for audience engagement in distributed environments, and the composure to make real-time decisions during live broadcasts in front of thousands of employees and stakeholders. This is a contract role covering a parental leave, with the expectation of full workload ownership from day one. You will step into an active portfolio of high-profile enterprise events and be trusted to deliver without a transition period.

What You'll Own

Event content & production management

• Lead content and production execution across virtual, hybrid, and live enterprise events — from early planning through live show and post-event wrap
• Partner with program stakeholders to design the full event experience: technical agenda, show flow, audience engagement strategy, and production quality standards aligned to each event's goals
• Serve as the primary keynote and general session production liaison between the core events team, GapTech AV, external technology partners, third-party agencies, and internal stakeholders
• Direct live broadcasts in real time, making confident production calls in partnership with the events team and technical crew
• Manage simultaneous workstreams across multiple events at varying stages of production without losing precision on any of them

Speaker & presenter management

• Own end-to-end speaker management: communications, scheduling, tech checks, rehearsals, recordings, and live appearances for internal and external presenters
• Provide on-camera coaching and presentation guidance to executives and senior leaders, ensuring every speaker is confident, prepared, and on-message before going live
• Coordinate all presenter resources and support systems; ensure nothing is left to chance on show day
• Lead pre-event table reads, stakeholder reviews, and full rehearsals, facilitating alignment between content leads and production team
• Work closely with content leads to integrate all presentation elements — slides, video, live demos, remote speakers — into a cohesive, polished show

Process design & operational excellence

• Build and maintain repeatable production processes for enterprise event delivery — scalable enough to serve a complex, matrixed organization and precise enough to hold up under pressure
• Own all production documentation: timelines, session logistics, rehearsal and tech check schedules, cue sheets, and run-of-show documents
• Develop and manage content collection and delivery processes: track presentation versions, follow up on missing assets, and ensure all final materials are consolidated and accounted for in advance of each show
• Lead structured post-event production debriefs covering technical performance, content quality, and process gaps; translate findings into actionable improvements
• Maintain and continuously optimize production templates and tools for the broader events team

Cross-functional partnership

• Collaborate closely with the Events team and cross-functional partners in GapTech, Communications, Workplace Experience, and other business units to ensure cohesive, on-brand execution
• Facilitate alignment between content strategy and event production for high-profile meetings, conferences, and leadership events
• Participate in regular core team and production meetings, and represent the production function confidently in ad hoc stakeholder discussions
• Partner with external technical production vendors and third-party agencies, managing scope, timelines, and accountability on deliverables

Who You Are

Experience

• 5–8 years of experience in event production, content management, or live broadcast production in a corporate or agency environment
• Deep, hands-on expertise producing large-scale events on Zoom — webinars, town halls, all-hands broadcasts, and multi-session conferences — including advanced host and production controls
• Demonstrated experience producing keynotes and general sessions for large audiences, with full ownership of show flow and on-site or remote direction
• Experience working in large, matrixed organizations with multiple concurrent stakeholder groups and competing priorities
• Familiarity with enterprise collaboration tools, digital asset management systems, and broadcast production or live streaming environments
• Bachelor's degree in communications, media production, marketing, or a related field; equivalent experience considered

Skills & qualities

• Technically fluent across virtual event platforms, broadcast production tools, and enterprise AV environments — you know the stack and can troubleshoot it under pressure
• Exceptionally organized with strong process design instincts; you build systems that others can rely on
• Calm and decisive in high-pressure live environments — the person the room looks to when something unexpected happens
• Executive presence and communication skills strong enough to coach senior leaders and hold a room of stakeholders
• A strategic thinker who sees audience engagement not as a feature but as the point — and designs for it from the start