Service Technician 1

Service Technician 1

Inspect, maintain, and perform minor to moderate repairs on "Compressed Natural Gas" (CNG), "Liquefied Natural Gas" (LNG), and/or "Liquid to Compressed Natural Gas" (LCNG) fueling equipment, including compressors, dispensers, priority panels, dryers, storage tanks and other related equipment. During inspections, Service Technician I will identify corrective action and/or proactive maintenance service actions required on CNG / LNG / LCNG equipment and generate service orders for completion or assignment to Service Tech II, III, or Master Technicians. Additionally, Service Technician I will ensure that assigned stations are operationally prepared for our customers by cleaning and wiping down equipment, removing visible trash and ensuring trash containers are emptied. Work on PM's and rebuild as secondary manpower under direction of Tech 2, 3, or Master. Fill in for other technicians as required within the region. At times, this position will provide information and assistance to the public or Clean Energy Contracted customers. This position works closely with maintenance planners, field service support, field technicians and/or Operations management to ensure that issues are resolved in a timely manner.

Essential Duties and Responsibilities include the following:

Electrical: Basic electrical troubleshooting and electrical repairs under direction of Tech 2, 3, Master. Repair, replace, and adjust malfunctioning equipment to restore proper operating condition specified in Clean Energy standard operating procedures and manufacturer repair manuals.

Mechanical: Basic mechanical troubleshooting and electrical repairs under direction of Tech 2, 3, Master. Repair, replace, and adjust malfunctioning equipment to restore proper operating condition specified in Clean Energy standard operating procedures and manufacturer repair manuals.

General: Make scheduled inspections of CNG, LNG and/or LCNG fueling locations and equipment to determine proper and normal operating conditions in accordance with Clean Energy standard operating procedures. Diagnose and correct faulty and malfunctioning mechanical and/or electrical components, devices and equipment related to CNG, LNG and/or LCNG. Clean and maintain fueling locations. Drive to or between company sites to perform job responsibilities. Update and document all activity, service orders, work performed and recommendation in our D365 Clean Energy Field Service Automation (FSA) software. Must be proficient on a personal computer, laptop, and mobile devices. Maintain all fueling related equipment and structures in accordance with manufacturers requirements and Clean Energy standard operating procedures. Coverage at other stations in neighboring states may be required due to business needs and advancement criteria. Availability to be on-call 24/7 outside of normal business hours may be required. Availability during off-duty hours as required including potential overtime hours. Other duties as assigned.

Supervisory Responsibilities This position has no supervisory responsibilities.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience High School Diploma (preferred) or equivalent plus a minimum of 2 years of related or equivalent combination of education and experience.

Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively communicate in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability Ability to apply practical understanding of detailed but uninvolved written or oral instructions. Strong problem solving and critical thinking skills.

Computer Skills To perform this job successfully, the individual should have a basic knowledge of Microsoft Office applications.

Certificates, Licenses, Registrations Valid driver's license with a clean driving record required.

Competencies To perform the job successfully, an individual should demonstrate the following behaviors:

Quality: Consistently produces high quality work (accurate, neat, and thorough). Strives to improve productivity, processes, and quality. Demonstrates strong knowledge and skills related to the job. Presents a professional image with dress, demeanor, and manners. Maintains clean workspace, company equipment and company vehicles. Safety is a high priority; performs job safely.

Communication: Communicates clearly, concisely, effectively, professionally, and timely. Exhibits good listening and comprehension skills. Keeps others appropriately informed and shares ideas even when unpopular. Listens to what others have to say. Maintains open and active communication with colleagues. Effectively uses knowledge and experience in asking, probing, and anticipating issues to ensure quality is provided.

Teamwork: Fosters the spirit of working with each other. Displays respect, courtesy, politeness, tact, and openness. Handles conflict in an appropriate and professional manner. Builds relationships, promotes cohesiveness, models collaboration with others. Considers impact and issues for our customer and other departments. Engages other impacted departments early for solutions.

Persistence: Develops workable alternatives and solutions. Exhibits persistence in following assignments through to completion. Promotes process improvements.

Reliable: Responds in a timely manner. Is honest, ethical, value-driven, and trustworthy. Keeps commitments made, completes assignments, and meets deadlines. Accountable - Takes responsibility for own actions and performance. Meets attendance and punctuality guidelines. Available and accessible.

Entrepreneurial: Takes initiative and appropriate action. Is engaged and committed to achieving the company's mission. Pursues better ways to get things done and takes appropriate risks. Keeps up to date with competitor information and market trends. Controls costs and thinks in terms of profit, loss and added value. Is committed to the satisfaction of customers.

Leadership: Provides clear direction around a vision. Creates actionable plans and is proactive & anticipatory. Demonstrates innovative approaches and solutions. Is an example for employees and others. Accepts responsibility for individual and team performance. Makes appropriate and timely decisions and acts on decisions. Sets clear and reasonable performance expectations. Motivates and empowers others. Delegates tasks appropriately. Recruits staff of a high caliber. Provides feedback to subordinates that is timely and direct. Recognizes subordinates for their contributions and effort. Encourages continuous growth and learning in others. Shows respect for others and their ideas. Helps others manage through change.

Passion: Is excited and creates enthusiasm about the company's future. Promotes a sense of company pride. Displays sense of pride in the department and its contributions. Displays passion for the job.

Physical Demands Physical demands are customary for this type of position. Always practice good judgment and refer to the safety guidelines. The employee is frequently required to walk and sit. The employee is regularly required to stand, climb, and constantly drive. Regularly use hands to finger, handle, or feel; reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee must frequently lift and/or move up to 25 pounds, regularly lift and/or move up to 50 pounds and occasionally move up to 75 pounds. Lifting over 50 pounds may require mechanical and/or second technician assistance. Moving over 75 pounds will require mechanical means, or additional employee assistance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Always practice good judgment and refer to the safety guidelines. The noise level in the work environment is regular exposed to moderate to high noise areas.

Qualifications

Licenses & Certifications

Required Valid Driver License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.