Patient Access Rep

You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.


Job Summary


Our client is seeking a Patient Access Representative who will be responsible for verifying patient identities, collecting demographic details, obtaining necessary consent, and verifying insurance. This role plays a crucial part in ensuring accurate medical records and proper billing procedures.


Key Responsibilities

• Identity Verification: Confirm the patient's legal name, date of birth, and government-issued ID.
• Demographic Collection: Gather essential contact details, next of kin, and employer information.
• Consents & Legal Documents: Obtain patient signatures for treatment consent, privacy policies, and financial responsibility.
• Insurance Verification: Scan insurance cards and verify active health coverage using software like Epic.
• Point-of-Service Collections: Process emergency room copayments or deductibles when appropriate.
• Coordination of Benefits: Determine responsible insurance provider for billing.

Qualifications

• Entry-level experience is preferred; candidates from retail or hotel backgrounds transition well.
• Alignment with core values like Compassion, Accountability, Respect, Excellence, and Teamwork.
• Ability to work without personal electronic devices during shifts.
• Compliance with health policies, including necessary vaccinations.

Skills

• Kindness, customer service-orientation, focus, and attention to detail.
• Reliability is crucial, especially for covering shifts in the Emergency Department.

Additional Requirements

• Must be open to working 12-hour shifts if needed.
• Urgent coverage needed for weekends, with potential for weekday shifts.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language


This job is located in the U.S., and our client complies with all applicable employment and labor laws. Qualified candidates from all walks of life are encouraged to apply.


* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).


Medix Overview:


With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we're dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.


* As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.