Logistic Specialist

Russell Tobin is seeking highly motivated Logistic Specialists to support the end-to-end execution of freight movements across transportation network. This team is responsible for ensuring the on-time pickup and delivery of freight while proactively resolving transportation disruptions and communicating with key stakeholders throughout the supply chain. This role is ideal for professionals who thrive in a fast-paced, high-volume environment and possess strong customer service, problem-solving, communication, and organizational skills. Key Responsibilities Serve as the primary point of contact for carriers and drivers experiencing transportation disruptions. Deliver exceptional customer service by researching issues, resolving challenges, and setting appropriate expectations. Monitor freight movements and ensure timely pickup and delivery performance. Utilize internal systems to gather, analyze, and report transportation data. Create repair requests and coordinate issue resolution with internal and external partners. Support drivers and carriers with over-the-road disruptions and operational challenges. Communicate effectively with transportation management, rail partners, fulfillment centers, carriers, and other stakeholders. Identify trends, delays, and exceptions impacting network performance. Escalate critical issues and provide timely updates to stakeholders. Maintain accurate documentation and follow established standard operating procedures. Qualifications High School Diploma or GED required. Minimum 1 year of experience using Microsoft Office, including Excel, Outlook, and Word. Strong computer skills and ability to navigate multiple systems simultaneously. Excellent verbal and written communication skills. Strong customer service and problem-solving abilities. Ability to work independently and make decisions in a fast-paced environment. Strong attention to detail and organizational skills. Ability to work 40 hours per week and overtime as required. Must be at least 18 years of age. Preferred Qualifications Previous experience in a call center, customer service, transportation, logistics, dispatch, or supply chain environment. Experience supporting carriers, drivers, or transportation operations. Strong analytical and reporting skills. Ability to manage multiple priorities while maintaining service levels. What We Offer Pride Global offers eligible employees a comprehensive benefits package, including: Medical, dental, and vision coverage Supplemental insurance (accident, critical illness, and hospital indemnity) 401(k) retirement savings plan Life and disability insurance Employee Assistance Program (EAP) Legal support services Auto, home, and pet insurance options Employee discounts with preferred vendors If you are a customer-focused professional who enjoys problem-solving, transportation operations, and working in a fast-paced environment, we encourage you to apply. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. More about us: Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. #J-18808-Ljbffr