Senior ServiceMax Developer (Salesforce Platform)
Prophecy Technologies
- Key/Senior developer for Design and delivery of ServiceMax requirements on SFDC platform for DFSM/ServiceMax customer
- Collaborate with customer's business users, and IT teams to solve business process gaps including business requirements, solution options and approach
- Lead the functional design process for complex solutions
- Configure the business applications based on business requirements and functional design documents
- Partner with support team members to effectively deliver product changes
- Provide escalated support assistance as required
- Follow & advise coding standards best practices, and participate in code reviews
- Be a technical mentor to effectively guide the ServiceMax Deliveries for the customer & DFSM Practice
- Strong ServiceMax Maintenance/Development & Enhancement experience is a must
- Experience with SVMX development/support, SVMX data model and its objects like Installed Products, Work Orders etc.
- Strong SFDC Platform Development (with Apex/Visual Force/Lightning) experience• Experience in overall Salesforce configurations and standard functionalities
- Good understanding of Salesforce object model and relationships
- Understanding of Salesforce Roles, Profiles, permission sets and overall access & visibility management
- Working knowledge of Salesforce standard reporting capabilities
- Salesforce Case management and Entitlements, experience with Service cloud
- Release management experience (i.e. Salesforce Change Sets, ServiceMax Migration Tool, Salesforce Workbench)
- Data Management Experience (i.e. import / export tools such as dataloader.io, Salesforce dataloader, Jitterbit, etc.)
- Troubleshooting and Root Cause Analysis skills
- Experienced in Agile framework and related ceremonies
- Minimum 5+ years ServiceMax experience•
- Prior experience of integration of ServiceMax with other applications desirable
- Nice to have QA test automation scripting skills in languages such as Selenium or webdriver.io
- Advanced knowledge of ServiceMax Configuration & Customizations will be an added advantage
- Experience on Integration tools desirable
- Experience/knowledge of FSL and Asset360 will be added advantage
- Experience with multiple Field Service Management products will be an added advantage
Vacancy posted 1 day ago
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