INFORMATION TECHNOLOGY ARCHITECT (ENTERPRISE RESOURCE PLANNING & MIDDLEWARE)

Metro Technical Leader

Metro's mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.

Description

Performs as a technical leader of application system development, network infrastructure or enhancement projects and/or multiple application support teams, which may include various Metro Information Technology personnel, technical contractors, consultants or other internal or external entities. This position will design and oversee scalable, secure cloud architectures while leading engineering teams in building, deploying, and optimizing cloud-based solutions that align with business and technology strategies.

Recruitment Timelines: Interviews are projected to be scheduled within the month of June. The dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.

Examples of Duties

• Leads system development life cycle or network infrastructure life cycle
• Defines, implements, documents and performs tests on security controls in complex applications and infrastructure environments
• Maintains the sensitivity and confidentiality of data and systems architecture environment
• Implements innovative solutions utilizing emerging technologies
• Translates business needs into technical solutions that will improve service quality and efficiency while meeting business objectives
• Creates technical designs based on functional specifications
• Provides technical assistance and performs end user troubleshooting for bug fixes and technological enhancements
• Supports integrations between various IT platforms and enterprise architecture
• Leads technical personnel and ensures that required reports and documents produced are accurate and reliable
• Oversees software development and enhancement, and provides production support for business application systems on behalf of client departments
• Maintains responsibility for analysis, design and implementation of projects as assigned, including complex and highly specialized applications
• Conducts the most complex programming, system analysis, and design of highly-complex systems using information system development methodology in a multi-platform infrastructure and environment
• Recommends approval of system designs and interacts with user managers and department users; diagnoses and resolves system problems involving programming logic, interoperability between several technical components, and client interface
• Researches, identifies, and refers complex technical problems related to platform management, database administration, network connectivity and desktop support to the appropriate ITS operating unit for resolution
• Leads the preparation of project reports such as technical overviews, client recommendations, alternatives to business requirements, feasibility studies, project proposals, and requests for proposals for the purchase of new software and hardware
• Participates in the evaluation, configuration, implementation, and integration of commercial off-the-shelf (COTS) software
• Develops software and hardware specifications and standards
• Leads the department's information security, disaster recovery, and safety programs

May be required to perform other related job duties *This classification is At-Will and the incumbent serves at the pleasure of the Hiring Authority.

Minimum Qualifications

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

• Bachelor's Degree in Computer Science, Business Information System Technology, Computer Engineering, Business Administration, or a related field; Master's Degree in a related field preferred
• Six years of relevant experience or three years of relevant supervisory-level experience in designing, implementing and maintaining an enterprise-wide system
• Certification in Microsoft/Azure, Oracle, Amazon AWS and SalesForce preferred

Preferred Qualifications

Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

• Experience designing and architecting complex applications to create scalable, resilient, and high-performance application ecosystems
• Experience designing and implementing cloud solutions (Preferably Azure)
• Experience working with storage and virtualization within cloud environments
• Experience managing and adhering to cloud security, compliance, and governance best practices
• Experience working with Continuous Integration/Continuous Delivery/Deployment (CI/CD) pipelines DevOps practices and automation frameworks
• Certifications in Cloud Solution are desirable (e.g., Amazon Web Services (AWS) Solutions Architect Professional or Azure Solutions Architect Expert or Google Professional Cloud Architect)

Essential Knowledge

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• Full lifecycle implementation of Enterprise Resource Planning systems
• Complex business processes, as well as areas outside of immediate responsibility
• Theories, principles, and practices related to information systems and supported business areas
• Data communications involved in LANs, WANs, and gateways
• Mathematics used in complex business applications
• Business process and system process modeling and problem-solving techniques
• Principals of supervision
• Applicable local, state, and federal laws, rules, and regulations governing information systems for a public agency
• Change control systems and other Information Technology best practices
• Project management methodology and techniques

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

• Communicating effectively orally and in writing
• Troubleshooting and correcting operations problems
• Interacting professionally with internal and external representatives
• Clearly defining system integration and interface requirements
• Data analysis and data modeling
• Learning new technology and complex systems
• Operating a personal computer, computer terminal, and general office equipment

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

• Lead the development of enterprise application software systems
• Provide technical support and training
• Create technical documents
• Create custom solutions and offer viable solutions for various systems and architectures to different types of businesses
• Integrate applications with existing systems to eliminate potential problems and maintain data structure and integrity
• Lead the development and implementation of complex information systems using software engineering techniques
• Resolve highly difficult problems regarding highly complex programming and systems logic
• Perform highly-complex systems implementation and integration tasks
• Provide technical project management across multiple projects and concurrent tasks
• Identify and lead the implementation of new and creative solutions that are compatible with current and future technologies
• Analyze and evaluate system changes to determine feasibility
• Analyze situations, identify problems, and recommend and implement solutions in a cost-effective manner
• Clearly define system integration and interface requirements
• Understand, interpret, and apply laws, business rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements to support business processes
• Exercise judgment and creativity in making decisions
• Interact professionally with various levels of employees and outside representatives
• Maintain confidentiality regarding sensitive information
• Read, write, speak, and understand English

Special Conditions

• This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements
• The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job
• Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions
• This classification is at-will and the incumbent serves at the pleasure of the hiring authority
• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

Working Conditions

• Typical office situation
• Close exposure to computer monitors and video screen

Physical Effort Required

• Sitting at a desk or table
• Operate a telephone or other telecommunications device and communicate through the medium
• Type