Administrative Coordinator for Service Department

PAUL J. CAZEAULT & SONS, INC.

Job Description

Service Department Administrative Coordinator

Paul J. Cazeault & Sons Roofing & Siding
Osterville, MA

Full-Time | Monday–Friday

Are you highly organized, customer-focused, and enjoy working in a fast-paced office environment? We are looking for a dependable Administrative Coordinator to help support our growing Service Department while also assisting with general office operations.

As a family-owned company serving Cape Cod and Southeastern Massachusetts for nearly 100 years, we take pride in providing exceptional customer service and maintaining a positive workplace where employees are valued.

Responsibilities

Answer incoming phone calls and assist customers with scheduling and general inquiries.
Support the daily operations of our Roofing Service Department.
Enter service jobs and work orders into our management software.
Coordinate schedules between customers and service technicians.
Register manufacturer warranties upon project completion.
Assist with invoicing, paperwork, and administrative follow-up.
Help maintain customer files and electronic records.
Provide support to other office staff as needed.
Perform general administrative and shared office duties.

Qualifications

Previous administrative or office experience required.
Excellent customer service and communication skills.
Strong organizational skills with great attention to detail.
Comfortable working with computers and learning new software.
Ability to multitask and prioritize in a busy office.
Positive attitude and willingness to help wherever needed.
Experience in construction, service, or contracting industries is a plus but not required.

What We Offer

Full-time, year-round employment
Monday–Friday schedule (no weekends)
Paid holidays and vacation
Health insurance
Retirement plan with company match
Supportive team environment
Opportunity for long-term growth with an established local company

If you enjoy helping customers, staying organized, and being part of a team that takes pride in quality work, we'd love to hear from you.

Apply today and become part of a roofing family that has been serving our community since 1927.

\nCompany Description

We are a full service exterior contractor that services Barnstable & Plymouth counties. We have a family friendly work environment and believe in providing a harmonious work environment where individuals can grow both personally and professionally.

Company Description

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Vacancy posted 2 days ago

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