Senior IT Service Desk Lead
LA28
LA28, based in Los Angeles, seeks a Senior Manager, Service Desk to lead a team of technology support professionals, ensuring a high level of customer service and SLA compliance. Reporting to the Head of IT Service Delivery, you will develop and implement best practices, train staff, handle escalations, and collaborate with other IT teams on ServiceNow processes and ITSM improvements. This onsite role requires 7+ years of IT service desk leadership and ITIL certification. #J-18808-Ljbffr LA28
Vacancy posted 3 days ago
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