Operations Specialist

Job Description

Job Description

Supervise the pick-up operations of the warehouse, ensuring timely and efficient processing of orders.

· Coordinate activities with Delivery Service Providers (DSPs) to maintain high service standards.

· Ensure compliance with safety regulations and company policies throughout warehouse operations.

· Train and develop warehouse staff on best practices for pick-up and product handling.

· Monitor inventory levels and manage stock accuracy to ensure availability.

· Conduct regular performance evaluations and implement strategies for improvement.

· Facilitate communication between warehouse staff and management to streamline operations.

· Prepare reports on operational performance, addressing any issues promptly.

· Manage logistics and coordinate shipment to various warehouses.

· Lead team meetings to review goals, performance, and address concerns.

· Handle emergency situations and operational challenges effectively.

Requirements

Bachelor’s degree or equivalent, bilingual Mandarin required.

· Minimum 1 years of experience in warehouse supervision within the logistics or last-mile delivery industry.

· Proven ability to lead and motivate a team while maintaining a safe working environment.

· Strong organizational and communication skills, able to work under pressure.

Benefits

• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K
• Medical insurance, Dental and Vision Insurance, STD/LTD