Inside Sales Representative - Preschool

Inside Sales Representative

At Lifetouch (part of the Shutterfly family of brands), we believe there is extraordinary power in the self-expression. Built on the tradition of "Picture Day", Lifetouch has captured the unique personalities of children and families for 90 years!

As an Inside Sales Representative, you will lead the sales process from initial outreach to closing the deal, all while representing Lifetouch with professionalism and positivity. In this role, you'll be responsible for selling photography services to preschools and daycare centers. You'll achieve sales goals by connecting with prospective accounts, identifying their needs, promoting our offerings, highlighting key benefits, and guiding them through the process.

What You'll Do Here:

• Makes outbound calls (expected to make approximately 80 calls per day (minimum), using a targeted lead list, to identify decision makers, build relationships and facilitate the sales process (from initiation to close).
• Builds and retains account/customer relationships, after closing the business, including rebooking the next season.
• Uses customer relationship management (CRM, specifically Salesforce) system to efficiently and accurately documents sales process status, track contacts as well as enter and update data.
• Uses Lifetouch's consultative selling strategy and approach, consistently, to maximize sales. Listens carefully to ensure prospective customer's needs are understood and addressed as well as effectively responds to and overcomes objections.
• Demonstrates knowledge and expertise by clearly explaining product/service features and benefits, pricing, commission, execution and collection process.
• Provides professional customer support by speaking clearly, checking for understanding, offering solutions and additional assistance, working efficiently and following up.
• Safe-guards all customer, employee and company proprietary and personal information ensuring customer and employee data is kept confidential at all times.

The Skills You'll Bring:

• 1 3 years sales and/or customer account service/support.
• Telephone sales with daily goals, strongly preferred.
• Using in a customer relationship management system/platform (e.g., Salesforce), preferred.
• Education: High School diploma, GED or equivalent experience. Post-secondary education, preferred.

This position will accept applications on an ongoing basis until filled. The compensation package for this role is based on multiple factors, such as job level, responsibilities, location, and candidate experience. The base pay ranges included below are specific to the locations listed, and may not be applicable to other locations.

• California: [$35,750-$50,500]
• Connecticut and New York: [$35,750-$46,250]
• Colorado, Illinois, Minnesota and Washington: [$35,750-$42,750]
• Nevada: [$33,500-$46,250]
• Maryland and New Jersey: [$38,500-$46,250]
• Hawaii : [$33,500-$40,250]

This position may be eligible for a bonus incentive, health benefits, a 401K program, and other employee perks. More details about our company benefits can be found at shutterflyinc.com/benefits/. This opportunity can be remote, but candidates must reside in a state in which Shutterfly is registered to do business. This includes all US states except District of Columbia, North Dakota, Mississippi, Rhode Island, Vermont, and Wyoming.