Service Desk Engineer

Coinbase, Inc.

Coinbase is seeking an IT Service Desk Engineer to support global employees, owning Tier 2 escalations across devices, applications, and cloud platforms. You will improve the service desk as Coinbase grows and mentor Tier 1 engineers. The role requires extensive experience across macOS/iOS/Chrome OS/Android/Windows, with strong SLAs, root-cause analysis, and a focus on scalable processes. Expect a high-energy, collaborative environment and opportunities to leverage automation and AI tools. #J-18808-Ljbffr

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Vacancy posted 4 days ago

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