Customer Service Representative-Bilingual
$17 - $18.5 per hourAbel Personnel, Inc
Job Description
Job Description
Bilingual Customer Service Representative (Spanish/English)
Evening Shift | Full Time
Middle River, MD
Pay: $17.00 – $18.50/hour
- Earn up to $18.50/hour as a Bilingual (Spanish/English) Representative
Now Hiring Bilingual Customer Service Representatives in Middle River, MD
Abel Personnel is seeking Spanish/English Bilingual Customer Service Representatives for a leading transportation and tolling services program in Baltimore County.
This is an excellent opportunity for candidates seeking:
Customer Service Jobs
Call Center Jobs
Bilingual Jobs
Spanish Speaking Jobs
Customer Support Careers
Entry-Level Customer Service Opportunities
Long-Term Career Growth
What You'll Do
As a Customer Service Representative, you'll assist customers by phone while providing exceptional service and support.
Daily Responsibilities:
- Answer inbound customer service calls
- Assist with account setup and maintenance
- Process payments and account transactions
- Resolve customer concerns and questions
- Explain account information and policies
- Maintain accurate customer records
- Meet quality and performance standards
Paid Training
- Paid Training (4–6 weeks): Monday–Friday, 8:30 AM – 5:00 PM
- Regular Schedule After Training: Monday–Friday, 11:30 AM – 8:15 PM
- Occasional Saturdays required, with a scheduled weekday off
Qualifications
- Bilingual (Spanish/English) strongly preferred
- Customer service or call center experience (0–1+ years welcome)
- Strong communication, listening, and problem-solving skills
- Typing speed of at least 30 WPM
- Detail-oriented with ability to follow procedures
Requirements
High School Diploma or GED
Age 18+
Strong communication skills
Detail-oriented and dependable
Ability to pass a background check and drug screening
Work Environment
- Professional call center environment
- Primarily seated with frequent computer and phone use
- Occasional standing, walking, and lifting (up to 25 lbs)
Benefits & Perks
- Paid training program
- 7 paid holidays
- Vision and Dental benefits
- Modern, team-oriented facility
Apply Today
Ready to build a long-term career in customer service?
Apply now for this Bilingual Customer Service Representative job in Middle River, MD and start your next opportunity with Abel Personnel.
Vacancy posted a month ago
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