Delivery Technician (Level 2) - Non-CDL (DMV)

Delivery Technician (Level 2) Location: Beltsville, MD | Full Time | In Person Pay: Starting at $22.00/hour ($22 to $25/hour), with a clear, published path to $30+/hour as you grow Schedule: 5 days per week (Monday to Friday), with the possibility of alternatively working four days a week About Commonwealth Joe Commonwealth Joe Coffee Roasters (CWJ) is a DMV-based specialty coffee company delivering award‑winning cold brew where people work, live, and play. We operate a flagship cafe in Arlington, VA, a roastery and brewery in Beltsville, MD, and a remote corporate team supporting our cold brew on tap program nationwide. Proudly the #1 cold brew company sold in kegs, CWJ serves more than 500,000 coffee enthusiasts across 25 states. About the Role Our drivers and technicians are the most frequent point of contact between Commonwealth Joe and our customers. Every delivery and every service call is a moment of truth for the brand. The Delivery Technician is the Level 2 in our five‑tier Delivery Career Development Roadmap. It is built for the person who can run a full solo route, install and service Nitro Cold Brew keg systems, and solve technical problems in the field without picking up the phone. This role rewards judgment and ownership. When a coupler handle comes off or a system needs a part, you do not open a ticket and move on. You walk back to the truck, grab the part, and fix it on the spot. That instinct is what earns customer trust and renews accounts. The Opportunity to Grow Advancement is based on what you demonstrate. The tiered pay bands are: Tier 1: Delivery & Service Associate – $19 to $22 / hr Tier 2: Delivery Technician – $22 to $25 / hr (This Role) Tier 3: Senior Delivery Technician – $26 to $28 / hr Tier 4: Lead Driver – $28 to $30 / hr Tier 5: Operations Leader – $30+/hr or $65k+ salary, uncapped As a Delivery Technician, you sit at the technical heart of the team with a direct path to Senior Delivery Technician, Lead Driver, and Operations Leadership. Quarterly scorecards track performance toward the next tier. What You'll Do (Essential Functions) Run a full solo route independently, including complex deliveries and keg system installations. Perform field troubleshooting and resolve common technical issues without escalation. Carry common replacement parts on the truck and make on‑the‑spot repairs where appropriate. Maintain inventory accuracy and reporting standards through monthly reconciliation. Communicate customer needs and concerns back to operations and customer success. Support new driver onboarding and ride‑alongs. Help maintain efficiency and consistency across routes. Represent Commonwealth Joe professionally at every customer location. About You Can be trusted in the truck alone and take full ownership of the route. Hands‑on problem solver; prefers to fix issues immediately. Builds positive, professional relationships and treats every service call as a chance to earn trust. Organized and accurate with inventory, parts, and reporting. Is punctual, reliable, and communicates clearly with teammates and supervisors. Motivated to grow and willing to help newer drivers do the same. What You Bring Required Valid driver's license held for at least 2 years (non‑CDL). Proven experience running solo delivery routes in 16‑ft to 26‑ft box trucks or similar. Hands‑on technical, mechanical, or equipment repair experience. Comfort using basic tools and hardware. Ability to lift 50 lb regularly and up to 150+ lb to waist height. Comfort physically loading and unloading vehicles. Comfort using a smartphone, handheld delivery software, and inventory systems. Bonus Points Experience with draft beverage, kegerator, or BIB (bag‑in‑box) systems. Ability to drive a manual transmission. Prior customer‑facing service or field service experience. Experience with hand trucks, pallet jacks, and warehousing practices. Your Path Forward Advancement to Senior Delivery Technician is concrete and measurable. You move up by demonstrating independent installations, resolving the majority of field issues, maintaining high inventory accuracy, keeping customer‑reported issues low, and mentoring newer drivers. Where You'll Work Our roastery and brewery in Beltsville, MD, with routes throughout the DC, Maryland, and Virginia area. Benefits Health insurance (for employees consistently working 30+ hours per week) Dental insurance Vision insurance Paid time off 401(k) Voluntary benefits (short‑term disability, accident insurance, life insurance) Commuter benefits for public transportation and/or parking Free coffee Commonwealth Joe is an equal opportunity employer. We celebrate diversity and are committed to building a team that reflects the communities we serve. #J-18808-Ljbffr commonwealthjoecoffeeroasters