ASSISTANT FRONT OFFICE MANAGER

Assistant Front Office Manager Lead the team. Elevate the experience. Grow your career. Join the Courtyard/Residence Inn Washington, DC Convention Center, a dynamic dual-branded Marriott property in the heart of downtown Washington, DC. With 504 guest rooms, a rooftop bar, a full-service restaurant, and 10,200 square feet of flexible event space, our hotel delivers exceptional guest experiences just steps from the Walter E. Washington Convention Center, Metro access, and City Center DC. We are seeking an energetic, service-focused, and results-driven Assistant Front Office Manager to help lead our Front Office team. This role is ideal for a hospitality professional who thrives in a fast-paced environment, enjoys developing others, and is passionate about delivering outstanding guest experiences. Why join us? At Courtyard/Residence Inn DC Convention Center, you're more than an associate—you are part of a team that values collaboration, recognition, professional development, and career growth. We foster a culture where motivated hospitality professionals can thrive, lead with confidence, and make a lasting impact on both guests and team members. What you'll love about this opportunity: Lead and mentor a high-performing Front Office team Work in one of Washington, DC's premier hospitality destinations Gain valuable leadership experience in a large Marriott-branded operation Partner with hotel leaders to drive guest satisfaction and operational excellence Be part of a culture that celebrates teamwork, growth, and success Compensation & benefits: Salary range: $58,000.00 - $60,000.00 annually Bonus potential: Quarterly and annual bonus opportunities Health & welfare: Comprehensive medical, dental, and vision options Financial security: 401(k) savings plan Time off: Competitive paid time off (PTO) Extra advantages: Travel discounts, educational assistance, complimentary parking, and volunteer opportunities Additional perks: Marriott travel discounts Educational assistance programs Complimentary parking Volunteer opportunities Career development and advancement opportunities What we're looking for: The ideal candidate is: A natural leader who inspires and develops others Passionate about hospitality and guest satisfaction Highly organized and detail-oriented Adaptable and able to thrive in a fast-paced environment Skilled at problem-solving and conflict resolution An effective communicator with strong interpersonal skills Experienced in hotel front office operations Proficient in Microsoft Word and Excel Committed to delivering exceptional service and operational excellence Success in this role: You understand that every guest interaction matters. You lead by example, motivate your team to perform at their best, and create memorable experiences that keep guests coming back. You anticipate needs, solve challenges proactively, and help build a culture where both guests and associates feel valued. Ready to grow your hospitality career? If you're ready to take the next step in your leadership journey and join a high-performing team in one of the most exciting hospitality markets in the country, we'd love to hear from you. Apply today! Assistant Front Office Manager Courtyard/Residence Inn Washington, DC Convention Center Lead with confidence Deliver exceptional guest experiences Inspire great teams Build your future with Crestline Hotels & Resorts Your next leadership opportunity starts here. Courtyard/Residence Inn Washington, DC Convention Center is an equal opportunity employer committed to creating an inclusive environment for all associates. Crestline Hotels & Resorts