Enrollment Systems Administrator

About the Role Responsible for collaborating with various stakeholders to implement, update, and provide support for enrollment management system technology projects. Reviews specifications of system updates, feature releases, and service desk tickets to determine possible impacts on the enrollment systems. Day in the Life Provides production support, including researching and resolving enrollment system issues, unexpected results, or process flaws; performing scheduled activities; and recommending solutions or alternate methods. Analyzes and identifies end‑user system issues for the division and implements corrective action. Collaborates with IT to resolve more complex system errors or failures. Serves as a technical resource for the division, fielding questions, developing design changes, identifying touchpoints, and configuring enrollment systems. Evaluates new developments and evolving business requirements and recommends appropriate systems alternatives or enhancements to current systems. Assists with the execution of system changes including updates, integrations, and new configurations, and participates in all aspects of system testing. Plans, schedules, and prepares training, including development of training guides, and documentation. Serves as subject matter expert to thoroughly understand business processes and procedures in order to configure automated workflow processes. Tests new and updated end user products in an integrated systems environment. Conducts and evaluates various student processes including, but not limited to, admissions, pre‑registration, and registration. Processes corresponding enrollment data and materials. Provides feedback and recommendations to create specifications for changes assisting users in the flow of their work processes or procedures. Performs other job‑related duties as assigned. Qualifications Education: Associate degree and two years of related experience; OR High school diploma or GED and four years of related experience. Knowledge of: Microsoft Office Professional or similar application; various student enrollment systems. Skills: Attention to detail while maintaining effective time and task management; research and data analysis to arrive at valid conclusions, recommendations and plans of action; strategic thinking, effective data analysis, and implementation of data‑informed decisions. Ability to communicate verbally and in writing, build relationships, manage customer expectations, and take responsibility for a high level of service. Licenses: Regular physical attendance required; complete FERPA training within 30 days of employment. Availability for extended work hours including nights, weekends, and college closures on occasion. Preferred Experience Two years of Workday experience. Work Environment and Physical Demands Use of video display terminal. Use of manual dexterity and fine motor skills. Communicate information orally and in writing. Proofread and check documents for accuracy. Benefits Cultural: Inclusive Panther‑First environment with a sense of belonging. Education Benefits: Tuition fee waiver, tuition reimbursement, degree recognition award, educational leave, and more. Public Service Loan Forgiveness institution. Health and Wellness: Medical, dental, vision, disability, life insurance, parental leave. Time Off: Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off. Panther Perks: Potential remote or hybrid opportunities, wellness programs, stress management, nutrition, meditation, and more. Professional Development: Leadership programs, professional learning workshops. Retirement Investments: State retirement plan options and voluntary 403(b) and 457 plans. Compensation The minimum base pay for this position starts at $53,677.00 annually; the offer may vary based on the candidate’s education and experience. Recruiting Information Application Deadline: This position is open until filled. Initial review date of May 27, 2026. Background check, drug screen, and criminal background investigation may be required. Employment is contingent upon passing the drug test and completing the background investigation. This job description is intended to be generic in nature and describe the essential functions of the job. #J-18808-Ljbffr 3M HEALTHCARE