Chief Program Officer

About the role

The Chief Program Officer (CPO) provides executive leadership for the full continuum of CIS Dallas programming and is accountable for the strategy, quality, integration, growth, compliance, and performance of all program offerings. The CPO leads a unified Program Department that includes traditional campus programming, clinical programming, internship/practicum programming, and program data coordination. The position ensures that services are high-quality, contract-compliant, data-informed, financially responsible, and aligned with the CIS model, organizational strategy, and the needs of students, families, schools, and district partners.

As a member of the Executive Management Team, the CPO serves as the organization's senior program strategist and translates the President & CEO's vision into programmatic priorities, systems, and measurable results. The CPO leads and develops program directors/managers, strengthens cross functional alignment, builds and sustains school and community partnerships, and identifies opportunities to improve, expand, and financially sustain CIS Dallas programming.

What you'll do

KEY ACCOUNTABILITIES

STRATEGIC PROGRAM LEADERSHIP & INTEGRATION

• Provide strategic direction and executive oversight for all CIS Dallas program offerings, including traditional campus programming, clinical/mental health programming, internship/practicum programming, and program data coordination.
• Translate organizational strategy and the President & CEO's vision into clear program priorities, annual goals, implementation plans, and measurable outcomes.
• Ensure program offerings operate as an integrated continuum of student and family supports rather than as separate or siloed functions.
• Lead the design, evaluation, continuous improvement, scaling, realignment, or sunsetting of program models based on outcomes, partner needs, funding realities, organizational capacity, and mission alignment.
• Maintain awareness of education, student support, behavioral health, workforce, and community trends that may affect program strategy or service delivery.
• Provide executive-level recommendations regarding program structure, staffing, resource allocation, service models, and organizational risk.

PROGRAM QUALITY, OUTCOMES, DATA & COMPLIANCE

• Establish and oversee systems that support consistent, high-quality, contract-compliant programming across all sites and initiatives. Monitor progress toward established measurable goals and implement corrective actions when performance falls below expectations.
• Maintain executive oversight of program performance indicators, student outcomes, service delivery, data quality, and compliance requirements; use findings to drive improvement and accountability.
• Ensure the accuracy and timeliness of program data collection, analysis, and reporting for TEA, school districts, federal/state grants, funders, and internal and external audiences.
• Partner with the data liaison and other data/research staff to establish useful dashboards, reporting rhythms, quality-assurance processes, and actionable program insights.
• Ensure appropriate quality-assurance and audit processes across traditional and clinical services, including case record review and other required program monitoring.
• Interpret and ensure adherence to applicable policies, standards, contracts, guidelines, and program requirements.
• In collaboration with appropriate organizational leaders, maintain systems for compliance with applicable student-record, health-information, privacy, and confidentiality requirements, including FERPA and HIPAA where applicable. Ensure access to sensitive records is limited to authorized individuals with a legitimate job-related need.
• Maintain program procedures for suspected child abuse or neglect reporting, student safety concerns, crisis escalation, and incident documentation. Ensure staff understand that internal reporting procedures do not replace or delay an individual's legally required report to the appropriate authorities.
• Oversee corrective-action processes for identified program deficiencies, audit findings, safety concerns, and contractual noncompliance, escalating material risks to the President & CEO.

TRADITIONAL CAMPUS PROGRAMMING

• Provide executive oversight to the Director of Traditional Programming and ensure effective implementation of the CIS model across partner campuses.
• Ensure appropriate staffing, supervision, training, service delivery, campus integration, and performance management for traditional programming.
• Establish and maintain strong, supportive relationships with school and district administrators and ensure program leadership responds effectively to campus and district needs.
• Oversee program implementation and performance under school district, school, TEA, and other program-related agreements in collaboration with appropriate internal departments. Negotiate, approve, or execute agreements only within documented delegated aut