DIRECTOR OF CATERING - MILWAUKEE, WI

Job Description

Job Description

Position Title: DIRECTOR OF CATERING - MILWAUKEE, WI  

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.

Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email View email address on ziprecruiter.com. 

Job Summary

* Corporate Location- No Holiday, No Weekends*

Key Responsibilities:

Event Planning and Coordination:
-Ensures all catering services exceed guest expectations
-Successfully presents Eurest catering services to guests in a manner that exceeds guest expectations and profitability
-Ensures show quality standards are maintained at all times
-Regularly obtains feedback from clients and guests to improve operations
-Supports and communicates Company initiatives
-Respond and assist in any departmental guest service issues
-Employs good safety and sanitation practices
-Oversee the planning and execution of all food, beverage and guest partner events.
-Collaborate with planners and clients to understand needs and preferences, creating customized menus and service styles
-Uphold all agreements between Northwestern Mutual and Eurest.
-Assure all QA is properly followed.

Menu Development:
-Collaborate with the Director of Culinary to create quarterly seasonal menus.
-Annual updates and recommendations for everyday catering menu
-Initiate menu items based on the planner and guest feedback, alongside catering and food trends

Team Management:
-Hire, train, and supervise catering leads and FOH team members.
-Conduct performance evaluations and manage employee relations.
-Holds team accountable to steps of service to deliver great guest service
-Ensures that team members consistently deliver Heartfelt Hospitality to every guest, every time
-Uses all performance management tools to provide guidance and feedback to team members
-Promotes a cooperative work climate, maximizing productivity and morale

Budget Management:
-Prepare and manager budgets for catering services, ensuring profitability while maintaining high service standards. Set pricing and negotiate contracts with vendors and suppliers.
-Work directly with the Director of Culinary on assuring all menus are pricing accordingly and correct.
-Achieves daily sales and assigned cost goals
-Achieves assigned budget goals
-Ensures the continual process of revenue development
Client Relations:
-Build and maintain strong relationships with clients to ensure repeat business and high levels of customer satisfaction. Address any issues or concerns promptly.
-Conduct weekly meetings with clients to promote, discuss, and move the needle.
Marketing and Business Development:
-Promote catering services and develop strategies to attract new clients. Stay updated on industry trends and competition.
-Post marketing on a weekly basis so customers and clients to stay connected.

Preferred Qualifications:
-Bachelor's Degree is required in Hospitality or Culinary Arts
-Minimum of 5 years of experience in the hospitality industry including 2 years as a Catering Manager.
-Booking, selecting and costing menu items, pricing contracts, and resourcing temporary help and equipment experience is key.

Apply to Eurest today!

Eurest is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Eurest are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. 

-usa.com/wp- content/uploads/2026/01/2026_Wage - Transparency_Eurest.pdf  

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Eurest maintains a drug-free workplace.

Applications are accepted on an ongoing basis.