Catering Director

Catering DirectorDo you thrive in a dynamic work environment where teamwork and leadership are celebrated? Are you ready to take your career to the next level with a company that values its people? If so, Chick-fil-A is looking for a Catering Director to lead our catering program!At Chick-fil-A, working with us is more than just a job; it's an opportunity to develop your skills in a positive and supportive environment. As our Catering Director, you will oversee all aspects of our catering operations such as sales growth, order execution, guest relationships, and marketing outreach. The Catering Director also ensures that every guest receives our signature service and quality. Join us for a fulfilling career where you can make a real impact!Key ResponsibilitiesSales & MarketingDevelop and execute strategies to increase catering sales in the community, including outreach to businesses, schools, churches, and organizations.Maintain a database of catering clients and proactively follow up for repeat business.Partner with the Operator and marketing team to plan and execute local catering promotions.Customer ServiceServe as the primary point of contact for catering clients, ensuring a smooth and professional experience from order to delivery.Handle inquiries, quotes, and follow-ups with prompt, friendly, and accurate communication.Resolve customer concerns quickly and professionally.Operations & LogisticsOversee catering order accuracy, packaging, and presentation to ensure Chick-fil-A standards are met.Coordinate delivery schedules and staffing for on-time execution.Manage catering inventory, supplies, and equipment.Catering events and trailerTeam LeadershipTrain and lead team members in catering procedures and customer service expectations.Work closely with kitchen and front-of-house leaders to ensure catering operations run efficiently.Foster a culture of excellence, teamwork, and servant leadership.Financial AccountabilityTrack and report catering sales performance and expenses.Identify opportunities to improve profitability through cost control and process improvements.QualificationsProven experience in catering, sales, or hospitality management (preferred).Strong organizational and communication skills.Excellent customer service and problem-solving abilities.Ability to lead, motivate, and train a team.Must be highly dependable, self-motivated, and detail-oriented.Valid driver's license and reliable transportation (for deliveries), plus a clean driving record.Physical RequirementsAbility to lift up to 30 lbs.Must be able to stand and move for extended periods.Flexible availability including early mornings, evenings, and weekends as needed.Compensation & BenefitsCompetitive pay (based on experience).Opportunities for leadership development and career advancement.Discounted meals.Direct2CareFull time position401 K,*Flexible schedulesSundays off!Dental, Medical, Vision Benefits*Free Life Insurance*Free Health Care Access*Scholarship Opportunities up to $2500*Some restrictions and or requirements applyWork Schedule8 hour shiftWeekend availabilityHolidaysDay shiftNight shift