Client Service Representative - Entry Level at GVA Inc. Virginia Beach, VA

Client Service Representative - Entry Level job at GVA Inc.. Virginia Beach, VA. We are seeking a motivated and customer-focused individual to join our team as an Entry-Level Client Service Representative . This is an exciting opportunity to gain hands-on experience in client service, customer support, and relationship management . No prior experience is required — we provide paid training, mentorship, and a supportive work environment to help you thrive. As a Client Service Representative, you will be the primary point of contact for our clients , ensuring a seamless and positive experience while supporting their needs and fostering long-term relationships. Key Responsibilities Serve as the main point of contact for clients, providing friendly, professional, and timely support. Build and maintain strong client relationships through personalized attention and regular follow-ups. Resolve client inquiries, concerns, or issues efficiently while delivering top-notch customer service . Track client feedback and report insights to improve services, processes, and overall satisfaction. Collaborate with internal teams to ensure client needs are met and services are delivered smoothly. Assist with onboarding new clients and provide ongoing support to ensure a positive experience. Qualifications Excellent communication skills (written and verbal) with a passion for helping others. Strong problem-solving abilities and attention to detail. Positive, outgoing, and comfortable interacting with clients and team members. Organized and able to manage multiple tasks in a fast-paced environment . Must be 18+ and eligible to work in the U.S. No prior experience required – paid training provided to set you up for success. Benefits Paid training and ongoing mentorship to help you grow in your career. Competitive entry-level salary + performance-based bonuses . Medical and dental benefits. Hands-on experience in client service and relationship management . Clear path for career advancement into senior client service or management roles . A supportive, team-driven environment where your contributions are valued. #J-18808-Ljbffr Itlearn360