On-Site Service Desk Analyst — Tier 1 Support (ServiceNow)
Koniag Government Services
Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a Service Desk Analyst to support KITS and our government customer in Washington, DC. The role requires obtaining a Public Trust and offers a comprehensive benefits package including health, dental, and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, and three weeks of paid time off. You will provide Tier 1 on-site support, logging and resolving incidents in ServiceNow, and #J-18808-Ljbffr Koniag Government Services
$55k - $75k
...As the Tier II Remote Support Technician (Solution Center)... ...model of customer service excellence to all... ...members in Tier II Desk Side & Remote Support... ...for on-site intervention. The... ...compliance using ServiceNow and supports remediation... ...requirements of 41 CFR 60-1.4(a), 60-300.5(a)...WebsiteServicenowFull timeContract workFor contractorsFor subcontractorLocal areaRemote work- ...actively hiring for a Tier II Deskside Support Technician at this... ...incident resolution for off-site computers through... ...computers. These services are provided through... ...Public Trust clearance ~1 year of Tier 1 or... ...dynamic priorities ServiceNow training or experience...WebsiteServicenowFull timeWork at officeLocal areaRemote workMonday to FridayShift workWeekend work
$25 per hour
...Overview Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your... ...Intelligence & Operations Support (MIOS) could be the place for... ...deliver essential technological services to our customers in support... ...links: Chenega MIOS web site - Glassdoor - LinkedIn -...WebsiteWork at officeLocal areaRemote work- ...Job Title GTSC seeks experienced and motivated Service Desk Agents, Tier 1. Multiple positions available. Location: Washington, DC... Hybrid work model with a combination of onsite support at the client site and approved telework upon satisfaction role can be performed...WebsiteTemporary workRemote work
$29.52 per hour
Overview Tier 1 Helpdesk Analyst Arlington, VA Are you ready to enhance... ...& Operations Support (MIOS) could be the place... ...technological services to our customers in support... ...seeking a Tier 1 Help Desk Analyst to help... ...links: Chenega MIOS web site - Glassdoor - LinkedIn...WebsiteWork at officeLocal areaRemote work- ...amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious... ...exceptional technical and customer service skills to resolve issues... ...: Provide routine Tier 1 technical support to... ...configurations. Support the on-site installation, setup, and...WebsiteRemote workAll shiftsShift workNight shiftWeekend work
- ...amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious... ...exceptional technical and customer service skills to resolve issues... ...: Provide independent Tier 1 technical support to... ...downtime for critical on-site and remote personnel....WebsiteWork at officeRemote workAll shiftsShift workNight shiftWeekend work
- An innovative firm is seeking a Tier 2 Desktop Support Analyst to join their dynamic team. This role involves providing exceptional support to end-users, troubleshooting complex issues, and collaborating with IT professionals to enhance operational efficiency. The ideal...WebsiteServicenow
- Apavo Corporation is seeking a Tier 1 Help Desk Analyst for an on-site role in Arlington, VA. This entry-level IT support position handles initial troubleshooting, account management, password services, and hardware/software issues across unclassified and classified systems...Website
$50k
Position: Junior Enterprise Support Tech - Tier 2 Location: HYBRID - Alexandria... ...that are reported to the Service Desk and escalated from other... ...Investigate and troubleshoot Tier 1, Tier 2 and Tier 3 level... ...and backup roles Provide on-site, in-person support when...WebsiteServicenowWork experience placementRemote work$28.84 per hour
...LLC, a Koniag Government Services company , is seeking a Service Desk Analyst to support KITS and our government customer... ...Desk Analyst to provide Tier 1 technical support within an on-site service desk environment.... ...working within the ServiceNow platform. This individual...WebsiteServicenowHourly payLocal areaRemote workFlexible hours$16 - $18 per hour
...Summary Provides support via phone, e-mail and chat... ...consistent with client service expectations. Supervisory... ...Requirements: ~1 year experience in call center or service desk environment. ~ Knowledge... ...device data syncing - ServiceNow or other ticketing systems...ServicenowHourly payFull timeWork at officeLocal areaRemote work- ...Overview SUMMARY: The Service Desk Tier 1 technician shall be responsible for answering calls related to customer IT incidents or requests... ...software, hardware, and connectivity issues. Responsible for supporting end users with software and hardware incident and requests remotely...Work at officeRemote work
- ..., Inc. is seeking a Tier 1 Human Resources Applications Help Desk Lead to oversee a three-member team supporting HR applications in Washington... ...emphasizes customer service, incident resolution... ..., and extensive ServiceNow and HRIS experience, with on-site requirements...WebsiteServicenowRemote work
$45k - $60k
...Description Job Description IT Support Technician – Tier 1 Department: IT... ...to: Director of Managed IT Services Location: Alexandria, VA... ...tools, and at customer sites. The ideal candidate thrives... ...IT needs, from help desk tickets to onsite installations...WebsiteFull timeWork at officeRemote workRelocationMonday to FridayShift work- GDIT is hiring a Help Desk Technician to support government clients from an on-site location in Washington, DC. You’ll monitor networks, document incidents, manage... ...systems running smoothly. You'll use Remedy, ServiceNow, or SCSM for ticketing, work within ITIL practices...WebsiteServicenow
- A service-disabled veteran-owned business is looking for a Business / Help Desk Analyst to provide operational and technical support remotely. This role focuses on delivering exceptional user support... ...ticketing systems like Jira or ServiceNow. This is an excellent...ServicenowRemote work
- Koniag Government Services is hiring a self-motivated Tier 1 Help Desk Engineer to support a government client in downtown Washington, DC. This hybrid role requires... ...Responsibilities include frontline support via ServiceNow, ticket management, and escalation as needed....ServicenowRemote workShift work
- ...Job TitleTier 2 Help Desk SpecialistExperience and Education RequirementsYears... ...program provides comprehensive Tier 1, Tier 2, and Tier 3 IT Infrastructure Support services to sustain and enhance its IT... ...Directory, Azure AD/Entra, and ServiceNow, along with strong analytical...ServicenowFor contractors
- ...opportunity as a Help Desk Technician with GDIT. A... ...hours with 24/7 on-call support (on-call support includes... ...training either on-site or over-the-phone.... ...general accordance with IT service management principles such... ...such as Remedy, SCSM, ServiceNow ~ Strong written and...WebsiteServicenow
- ...Technical Support Specialist (Tier II) DirectViz Solutions (DVS) is... ...cutting-edge technology services designed to achieve... ...integrity within ServiceNow/CMDB, and assisting with... ...Bachelor's degree and 1+ years of relevant... ...sitting or standing at a desk, utilizing a computer...ServicenowFor contractorsLocal area
$5,650 per month
...Contract Period: 1 yr. Work... ...customer-focused Tier 2 IT Helpdesk Technician... ...our dynamic IT support team. This... ...productivity and IT service quality, with a... .... Provide on-site & off-hour VIP... ...Experience in IT service desk environments... ...(e.g., Zendesk, ServiceNow, BMC Remedy)....WebsiteServicenowContract workTemporary workWork at officeRemote work- ...seeking Network Support Technicians to provide... ...and remote Tier 2 support that... ...cloud and other IT services, as requested.... ...users in a Service Desk supported Tier... ...Monitors ITSM (ServiceNow) assignment groups... ...experience. 1+ years’ of IT-related... ...to customer sites is common, extended...WebsiteServicenowContract workLocal areaImmediate startRemote workWorldwideNight shift
$36 - $41 per hour
...3044852 Job Description: IT Support / Help Desk Specialist - (Washington D.C... ...Poly (Eligibility) Security+CE 1 Year of Experience in IT... ...using a Ticketing System (i.e. ServiceNow, Remedy, SCSM, etc.) Job... ...Everforth Apex is a world-class IT services company that serves...WebsiteServicenowHourly payContract workImmediate start- ...Desktop Engineer (Tier 2.5) Location: Washington, D.C./On-site Clearance Requirement... ...Trust Schedule: 1:30pm - 10:00pm... ...requirements. Occasional support of alternate shifts... ...will also provide Service Desk and data center... ...Group Policy, Zscaler, ServiceNow, SolarWinds,...WebsiteServicenowFull timeWork at officeFlexible hoursShift work
$20 - $24 per hour
...Location: Washington, DC (On‑site/Hybrid depending on... ...seeking a motivated Junior Service Desk Technician to support the Department of the Treasury... ...documenting all work in ServiceNow. Duties and... ...consistently Troubleshoot Tier 1 issues involving: • Password...WebsiteServicenowFull timeContract workFor contractorsWork at officeRemote work- Req ID: 43682At NTT DATA Services, we know that with the right people on board, anything... ...seeks a SharePoint Developer and Tier 1, 2, and 3 Support to join our team in Washington, District... ...resulting in high-end visual and functional sites.SharePoint Senior Technical and Task...WebsiteFor contractors
- ...Columbia Help Desk Specialist (... ...professional services landscape continues... ...Surge support, through January... ...working on-site in Washington... ...support ITIL v3.1 or ITIL v4... ...the SME on ServiceNow Provide end-user... ...a Helpdesk Analyst or technician... ...troubleshooting Tier 1, 2 & 3...WebsiteServicenowFull timeWork at officeLocal areaImmediate startFlexible hours
- ...Logistics, Warehouse Services, Distance Learning/... ...Management Support, Program Management... ...requirements.Job Requisition: Tier 1 Human Resources Applications Help Desk LeadLocation:... ...time full-time on-site at the customer site... ...ManagementOversee daily ServiceNow ticket queues and...WebsiteServicenowFull timeFor contractorsWork at office
- Help Desk Specialist (US- Washington... ...professional services landscape... ...Surge support, through January... ...be working on‑site in Washington... ...support ITIL v3.1 or ITIL v4... ...as the SME on ServiceNow Provide end‑... ...in a Helpdesk Analyst or technician... ...Tier 1, 2 & 3 level...WebsiteServicenowFull timeWork at officeLocal areaImmediate startFlexible hours
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