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On-Site Service Desk Analyst — Tier 1 Support (ServiceNow)

Koniag Government Services

Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a Service Desk Analyst to support KITS and our government customer in Washington, DC. The role requires obtaining a Public Trust and offers a comprehensive benefits package including health, dental, and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, and three weeks of paid time off. You will provide Tier 1 on-site support, logging and resolving incidents in ServiceNow, and #J-18808-Ljbffr Koniag Government Services

Vacancy posted 2 days ago
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