Administration Assistant / Operations Coordinator

GMS Environmental

Job Description

GMS Environmental - 1904 Tollgate Rd Palm PA

Coordinated daily dispatch operations by reviewing schedules, prioritizing service requests, and assigning drivers to routes based on workload and geographic efficiency.
Managed dispatch software to schedule deliveries, pickups, swaps, and service requests while ensuring all driver assignments were accurately uploaded to mobile tablets.
Monitored dispatch email, work phone, and same-day customer requests, adjusting schedules and rerouting drivers to maximize operational efficiency.
Entered new customer accounts, created work orders, updated existing jobs, and maintained accurate scheduling information within the DRS management system.
Verified driver documentation including inspection reports, driver logs, manifests, and disposal tickets to ensure regulatory compliance and accurate recordkeeping.
Scheduled vehicle maintenance by reviewing inspection reports and coordinating repairs with outside service providers when mechanical issues were identified.
Served as the primary point of contact for customers by providing delivery ETAs, resolving placement issues, coordinating trip charges, and handling urgent service requests.
Communicated directly with drivers throughout the day to troubleshoot operational issues, provide updated routing instructions, and ensure timely completion of scheduled services.
Maintained detailed job records, internal notes, purchase order information, and customer instructions to improve dispatch accuracy and operational visibility.
Assisted with developing and implementing company policies, safety procedures, quality control initiatives, and fleet asset tracking systems.
Utilized Samsara fleet monitoring tools to review driver activity and support safety and quality assurance initiatives

Company Description

GMS Environmental is a dumpster service and container repair company looking for a dedicated team member to assist in administrative duties.

Company Description

GMS Environmental is a dumpster service and container repair company looking for a dedicated team member to assist in administrative duties.

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Vacancy posted 3 days ago

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