Accounts Receivable Specialist

About Amy's

At Amy's Kitchen, we're more than just a food company-we're a family-owned, proudly independent organic, and vegetarian food company on a mission. As a Certified B Corporation, our purpose is clear: to make it simple and enjoyable for everyone to eat well.

We're committed to crafting authentic, mouthwatering dishes using only the finest organic ingredients sourced with care. From farm to table, we ensure top-notch quality in every bite, making healthy eating accessible and convenient for all. At Amy's, we're not just serving meals; we're serving up a taste of goodness, one delicious dish at a time.

Bay area California Compensation: $23.20 to $32.20. Our target budget for this hire is $23.20-$28 , depending on the candidate's specific experience and skills.

The Accounts Receivable Specialist supports Amy's financial health by ensuring the accurate and timely processing of customer payments, resolving discrepancies, and maintaining strong financial records. This role partners with Sales, Customer Service, and Finance to improve cash flow, support accurate financial reporting, and deliver a positive customer experience. Through attention to detail, continuous improvement, and the use of technology and automation, this position contributes to operational efficiency and the successful delivery of Amy's Annual Operating Plan (AOP).

ESSENTIAL DUTIES AND RESPONSIBILITIES may include the following. Other duties may be assigned.

• Process electronic deposits, including remote deposit system and route accordingly
• Apply customer payment to appropriate invoices within established timelines, ensuring accuracy and timeliness. Maintain electronic files per company guidelines
• Track and document all backup and manage status of all pending postings
• Reconcile deduction backup and ensure all supporting backup is staged for processing thru Trade Management system, identifying gaps and improving workflow efficiency.
• Obtain proper approvals before preparing credit invoices or adjustment write-offs
• Leverage weekly reporting to maintain accounts and ensure completeness of postings
• Maintain proactive communication between customers, sales representatives, and internal partners to resolve issues efficiently
• Respond to customer account inquiries in a timely and solution-oriented manner, enhancing overall customer experience
• Assists with audit and additional projects as assigned
• Actively participate in department workshops
• Promote a positive and collaborative team environment by supporting peers, sharing knowledge, and contributing to team success
• Analyze deduction and payment trends to support improved cash flow and reduced discrepancies
• Support continuous improvement opportunities, including process automation and standardization initiatives
• It is the responsibility of all employees to uphold the mission of the Amy's Food Safety and Quality Policy. This includes following all Food Safety and Sustainability programs and participating in all required training.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION

• Associates degree (A.A.) or equivalent from a two-year college

EXPERIENCE

• Or technical school; or equivalent combination of education & experience.
• Minimum of two years of Accounts Receivable experience

SKILLS

• Must also have knowledge of automated financial & accounting systems, proficiency in Microsoft Outlook, Word & intermediate Excel skills (pivot tables, lookups) with the ability to leverage data for insights.
• Close attention to detail, accurate data entry skills; ability to work under pressure and meet deadlines.
• Strong problem-solving skills
• Excellent organizational and communication skills are essential.
• Strong interpersonal skills with demonstrated ability to work collaboratively and contribute to a positive team environment.
• Ability to work independently as well as part of a team, dependability and initiative required.

LANGUAGE SKILLS

• Ability to read, create and comprehend simple instructions, short correspondence, and memos.
• Ability to communicate with fellow employees of all levels as well as customers & brokers.

MATHEMATICAL SKILLS

• Ability to calculate figures and amounts such as discounts, interest, commissions, percentages.
• Ability to apply the concepts of arithmetic.

REASONING ABILITY

• Ability to apply common sense to carry out detailed written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will be sitting at a computer for long periods. Filing required and occasional lifting up to approximately 25 lbs.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently expose to a Busy open area office. Noise level can be moderate at times .

Travel: Hybrid