PMO Center of Excellence Manager

Job Description

Job Description

Job Summary:

Access Labs is a growing diagnostic laboratory focused on delivering a simple, smarter, faster experience for clients, healthcare providers, and patients. As the organization scales, this role will strengthen how strategic initiatives are planned, prioritized, executed, and measured.

The PMO Center of Excellence Manager will build and lead Access Labs? project-management framework, including the standards, governance, tools, and operating practices needed to turn strategic priorities into measurable results.

This role provides enterprise-wide visibility into the project portfolio and partners with leaders across Operations, Laboratory, Commercial, Client Success, Technology, Finance, and other functions.

Job Responsibilities:

PMO Strategy & Governance

• Build and continuously improve the PMO Center of Excellence, including standardized methodologies, processes, templates, and governance.
• Develop project intake, evaluation, prioritization, approval, and closure processes appropriate to project size, complexity, risk, and strategic importance.
• Define roles, accountability, objectives, scope, milestones, owners, resources, and success measures for strategic initiatives.

Portfolio Management

• Maintain a centralized portfolio of strategic and cross-functional initiatives.
• Provide leadership with a consolidated view of status, priorities, dependencies, risks, resources, and expected outcomes.
• Facilitate portfolio prioritization based on strategic alignment, business value, capacity, financial impact, and risk.

Project & Program Management

• Directly manage high-priority or complex enterprise initiatives as needed.
• Develop project plans, timelines, milestones, critical paths, resource requirements, and cross-functional workstream coordination.
• Manage risks, issues, dependencies, scope, change requests, project meetings, steering committees, and executive reviews.
• Coach project managers and functional leaders and ensure projects transition effectively into operational ownership.

Executive Reporting & Analytics

• Develop concise executive reporting, dashboards, and portfolio updates for the VP of Operations and executive leadership.
• Monitor project health across schedule, budget, scope, risk, milestones, and resources.
• Identify early warning signs and translate complex project information into clear insights and recommendations.

Qualifications & Skills:

Required

• Bachelor?s degree in Business, Operations, Project Management, Engineering, Information Technology, or related field.
• 7+ years of experience in project management, program management, PMO, operations, business transformation, or a related discipline.
• Demonstrated success managing complex, cross-functional projects and improving PMO processes, governance, and methodologies.
• Strong understanding of project-management best practices, including portfolio management, timelines, budgets, risks, and dependencies.
• Proven ability to work effectively with executive and senior leadership.
• Strong business and financial acumen, analytical problem-solving skills, and written, verbal, presentation, and facilitation skills.
• Advanced proficiency with Microsoft Office and project- management/reporting platforms.

Preferred

• PMP, PgMP, PMI-ACP, Lean Six Sigma, change-management, or comparable certification.
• Experience implementing enterprise project-management systems.
• Experience in healthcare, laboratory, diagnostics, technology, logistics, or another highly regulated/operational environment.
• Experience with process improvement, automation, data analytics, or digital transformation.