Account Manager - Artbot

Agency:Critical MassJob Function:Account Management and GrowthJob Subfunction: Account ManagementJob Description:ArtBot sits at the intersection of creative, media, and technology, where your work directly shapes client success and the future of content delivery. We specialize in data-driven, personalized creative across digital channels, helping clients realize the full value of Dynamic Creative Optimization (DCO).ArtBot is a next-generation content orchestration platform, combining creative and performance engineering with AI-driven technology to unlock automation and performance at scale.About the role:The Account Manager drives and manages the entire end-to-end DCO process in line with a client’s scope, working closely with specialist teams to deliver high-quality work across a multitude of projects in a fast-paced and growing environment. As the day-to-day DCO lead for their roster of clients, the Account Manager builds trusted relationships, ensures campaigns are delivered to the highest standard, and plays an active role in developing junior team members. There are four key objectives fundamental to success in this role: Relationships — Growing and maintaining key client and agency relationships across your clientsStrategy — Ensuring the value of ArtBot’s DCO offering is continually pushed forward and developedCollaboration — Driving collaboration within the team by challenging and motivating its membersDelivery — Managing ArtBot’s service and output in relation to profitability and growth opportunitiesWhat you'll do:Support an assigned client roster, maintain trusted agency and client relationships across a variety of verticals (with a strong presence in automotive).Manages end-to-end DCO campaigns, ensuring seamless, timely, and high-quality project delivery from concept to completionAnalyze campaign performance data, identify optimization opportunities, and provide clients with actionable insightsCollaborate closely with internal teams—including activation, strategy, development, and design—to translate client needs into clear, actionable deliverablesSubmit and manage workflow through internal ticketing systems (Hive), ensuring tasks are resourced and tracked effectivelyOversee and uphold rigorous quality assurance standards, ensuring all deliverables meet client expectations and ArtBot’s high standardsParticipate in account financial management, including monitoring billing, securing POs, and identifying upsell or cross-sell opportunitiesWhat you've got:Proven experience (1-3 years) in account OR project management role within digital media, creative, or adtech environment;Strong understanding of digital media landscapes and technical campaign launches, or media planning/activation experienceKnowledge of ad operations and trafficking, including technical campaign set-up across Display, Social, Video, Search, and DOOHSolid communication and stakeholder management skills, with confidence presenting in client and agency meetings as neededExposure to DCO (Dynamic Creative Optimization) including campaign delivery from concept through to post-campaign analysisExcellent communication and relationship management skills, both internally and externallyA collaborative, proactive approach and comfort working cross-functionally with diverse teams.Analytical skills with the ability to interpret data, use pivot tables, and identify optimization opportunities.Exceptional attention to detail and organizational skills, ensuring accuracy and confidence in all deliverables.Commercially aware, with an understanding of scopes of work, billing, and growth opportunities. $75,000 - $85,000 USDOmnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.Link to Recruitment Privacy Notice: For US Job Seekers:It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F. SummaryLocation: New York, New York, United States of AmericaType: Full time