Resident Care Manager

Resident Care ManagerThe Resident Care Manager directs, coordinates, and supervises care services provided by care associates for the residents within the Assisted Living Department. Responsible for ensuring exemplary service is delivered with integrity, dignity, and compassion. May be responsible for medication control and coordination with physicians to ensure care and medications are delivered as directed. Responsible for the delivery of high-quality care by encouraging independence and ensuring each resident's physical, social, cultural, psychosocial and intellectual well-being.Schedule: Full time, TemporaryPay: $70,000-$80,000What will I do everyday?Responsible for monitoring and evaluating assigned residents and regularly assess levels of care, whenever there is a change in condition and/or to determine whether a resident is no longer appropriate for the setting, notifying Assistant Living Director as requiredAssist residents with simple requests as needed or find appropriate associate to assistLearns and understands resident preferences for opportunities to provide exemplary customer service, exceed resident expectations and enhance resident satisfactionResponsible for effectively supervising departmental operations as directed on a day-to-day basis under the guidance of the department director or Executive DirectorResponds in a tactful and timely manner to all residents, family members and/or staffMay be responsible for supervising resident medication programsMay be asked to monitor all physician orders and ensures they have been followed timely and accuratelyFamiliar with medical terminology necessary in the delivery of care services to residentsInterfaces with physicians, care providers, and outside health services pertaining to the resident's needs (i.e., hospital, outpatient service, home health, therapies, etc.)May be responsible for reviewing resident reports and documentation and ensures all care services have been delivered at each shift and notifies Assisted Living Director of any changes in a resident's condition or needsAssess residents utilizing the company's resident care software systemManages or assists with any emergency situations responsibly and calmly until aid arrivesMay be responsible for assisting with scheduling for Care associates or care conferencesRegularly or on occasion communicates the company vision and strategy to create alignment between daily activities and company strategyManages direct reports schedules and time-cards as necessaryReview payroll documentation to minimize missed punches, monitor overtime, and manage labor costsWorks as part of the team within the department and across the communityConduct and/or assists with regular staff and daily stand-up meetingsPlans, prepares, and monitors daily work schedules to meet labor targetsMay be responsible for planning and preparing assignment sheets for Resident AssistantsResponsible for managing own and team's resident confidentiality and privacy at all timesMaintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag when workingInterviews, hires, trains, manages, and retains highly effective associates and create a culture of associate engagementResponsible for coaching, mentoring, team-building, performance management, recognition, and professional development of associatesIdentifies and develops top talent for future succession opportunitiesSet example and expectation of open and honest communication with and between all associatesTake a pro-active approach to look for ways to increase efficiency and potentially reduce costs to support continuous improvementResponsible for ensuring regulatory compliance and reports any issues or concerns immediately to Assisted Living Director and Executive DirectorResponsible for team's adherence to all regulations, laws and Kisco standards, including the Associate HandbookUnderstands supports and assists as needed in the community sales processPerforms other related duties as requiredWhat will I need to be successful in this role?Previous supervisory experience preferredHigh school graduate required; college course work preferredLicensed Vocational Nurse (LVN) or Licensed Practical Nurse (LPN) is preferredOne to three years' experience working in senior careSpecial Certifications/Requirements I may need?Must have or be able to obtain the appropriate State license required by law if requiredCPR Certified preferredBasic competency in the use of multiple forms of technology, including Microsoft Office applications, internet-based and customAbility to work a flexible schedule, including weekends and holidays as neededWhat's in it for me? (Great Question!)Competitive SalaryA free meal per shiftHealth-care Benefits including Vision & DentalMatching 401kPaid Time OffRewards and Bonus OpportunitiesContinuous Training and Growth OpportunitiesWhat do we do?We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for over 30 years.All offers of employment are subject to satisfying our pre-employment process which includes: successfully passing a drug screen, TB test, Background check and Physical Exam (all paid for by us).*Kisco Senior Living is an Equal Opportunity Employer