Scheduling Coordinator

Job Description

Job Description

SYNERGY Home Care of Cheshire is seeking a Scheduling Coordinator to ensure our clients receive the care that they need when they need it.  We are looking for a compassionate, care-minded person who understands our clients depend on us to live a safe life at home. You will report directly to the Owner and assist in growth and management of the office. When you join the SYNERGY Home Care team as a Scheduling Coordinator, you will feel appreciated, recognized, and rewarded. 

Are you: 

• Passionate about helping clients receive the care they need when they need it? 

• A team builder, able to identify quality care givers and maintain care team? 

• A people person with a drive to succeed? 

• Looking to grow with one of the premier non-medical home care agencies in CT?

Scheduling Coordinator Primary Responsibilities: 

• Ensure ALL shifts are covered using our staffing software; willingness to fill a shift if necessary 

• On-Call: Rotate managing phone calls after hours to ensure that all shifts are properly staffed 

• Assist in identifying and hiring quality caregivers to join our team 

• Appropriately match clients' needs with caregivers the possess compatible skills and attributes 

• Participate in caregiver / client introductions and service quality checks

• Assist with incoming calls from prospective and current clients and caregivers 

• Establish a great rapport with caregivers and clients and office staff 

Scheduling Coordinator Requirements: 

• Valid driver's license with a registered and insured vehicle

• One year of scheduling experience minimum

• High school diploma 

• Exceptional customer service skills, time management skills, excellent communication skills 

• Willing to put our clients care, safety and well-being first.  

• A self-starter who is willing to learn, initiate and take responsibility for the day-to-day client experience. 

Scheduling Coordinator Benefits include: 

• Competitive pay ranges between $21-$23 per hour 

• Paid sick time 

• Portable individual retirement savings account 

• Dental, Vision, and Accident Insurance available

• Financial wellness tools and advanced pay access through ZayZoon