Project Coordinator

Project Coordinator - Vulnerability, Patching, and Hardening Program

Location: Greensboro, NC

Coordinates scheduling, communications, task tracking, and evidence collection for the Vulnerability, Patching, and Hardening program. Ensures remediation events are prepared, stakeholders are informed, and closures are accurately documented for reporting and service level agreement measurement.

Essential Functions:

• Coordinate remediation scheduling across engineering teams, maintenance windows, and client stakeholders; confirm readiness, required approvals, and attendance.
• Track remediation tasks through completion in the service management platform and program trackers; ensure status updates are timely and accurate.
• Prepare and distribute stakeholder communications including maintenance notifications, change summaries, and completion confirmations.
• Support Qualys Vulnerability Management reporting coordination by ensuring evidence and validation artifacts are captured for closure.
• Maintain program documentation including contact lists, runbooks, recurring meeting materials, communications templates, and operational checklists.
• Support service level agreement reporting by gathering inputs, validating completeness, and maintaining data quality for dashboards and performance reviews.

Required Qualifications:

• Three or more years coordinating technical operations work in infrastructure, remediation, or service management environments.
• Demonstrated experience with change scheduling discipline, stakeholder communications, and documentation quality.
• Comfort working with metrics reporting and service level agreement inputs.

Preferred Qualifications:

• Hospital information technology experience strongly preferred; broader healthcare experience preferred.
• Certifications desirable: ITIL Foundation, Certified Associate in Project Management, or equivalent.

Work Schedule Expectations:

Flexibility to support coordination during scheduled maintenance windows as required.

Education: Associates degree or equivalent experience.

** is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator.