Front Desk Agent
PENN Entertainment
WERE CHANGING ENTERTAINMENT. COME JOIN US.
Were always looking for talent that believes in having fun. At PENN Entertainment youll get to be a part of an exciting industry where the days and nights are fast paced. Youll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. Youll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individuals relevant knowledge skills and experience. Base salary is just one component of our competitive Total Rewards package which includes wellness programs designed to support our team members financial physical and mental benefitssuch as day-one medical coverage 401(k) matching and annual performance bonusmayvaryby time off is earned according to the local policy and increases with the length of employment.
Click HEREto discover how we empower team members to grow thrive and advance in their careers.
WE LOVE OUR WORK.
- Provides friendly and efficient service to guests during check in/check out procedures.
- Makes and confirms reservations and assists guests with problems or questions.
- Obtains information necessary to guarantee rooms (e.g. identification Credit card verification etc.).
- Answers all reservation inquiries according to established guidelines including assisting guests warranting complimentary accommodations.
- Accurately enters all reservations into the computer system according to department policy and procedure.
- Provides information to guests regarding local services and events.
BRING US YOUR BEST.
- Prior hospitality or Front Desk experience preferred.
- Strong computer skills with proficiency in Microsoft Office applications preferred.
- Must possess excellent interpersonal skills.
- Must have basic math and money handling skills.
- Ability to provide excellent customer service.
- Must be able to work a flexible schedule including nights weekends holidays and fluctuating days off.
STAY IN THE GAME. FOLLOW US.
Weve grown to become the leading provider of integrated entertainment sports content and casino gaming experiences thanks to our 43 destinations across North America online sports betting and iCasino via theScore Bet Sportsbook and Casino.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community our team members our vendors and our planet.
Were changing entertainment. Follow us.
Equal Opportunity Employer
STARTING SALARY
15.00 hr
Required Experience:
Unclear Seniority
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