Business Systems Analyst (PBM/Healthcare)

Role Overview
The Business Systems Analyst (BSA) will support and enhance Treasury Management solutions for healthcare clients. This role focuses on aligning complex revenue cycle, cash management, and payment processing needs with scalable banking and technology platforms. The ideal candidate will bridge business, technology, and compliance requirements in a highly regulated healthcare environment.


Key Responsibilities

• Serve as a primary liaison between healthcare clients, product teams, operations, and technology partners.
• Gather, analyze, and document business and system requirements for treasury management solutions, including:
  
  
  • Lockbox services
  • ACH and wire payments
  • Merchant services
  • Virtual accounts
  • Integrated receivables
  • Remote deposit capture
• Translate healthcare revenue cycle workflows into functional and technical specifications.
• Support implementation and optimization of treasury solutions for hospitals, health systems, and medical groups.
• Partner with IT and vendors to design, configure, and test system integrations with:
  
  
  • Electronic Health Records (EHR)
  • Practice management systems
  • Billing and ERP platforms
• Lead requirements walkthroughs, design reviews, and stakeholder validation sessions.
• Develop and maintain documentation including BRDs, FRDs, user stories, process flows, and data mapping.
• Participate in Agile and/or Waterfall project delivery models.
• Support UAT planning and execution, including test case development and defect management.
• Ensure solutions comply with banking regulations, healthcare privacy standards, and internal risk controls.
• Identify process improvement and automation opportunities to enhance client experience and operational efficiency.
• Provide post-implementation support and continuous improvement recommendations.

Required Qualifications / Skills

• Bachelor's degree in Business, Information Systems, Finance, Healthcare Administration, or related field.
• 5+ years of experience as a Business Systems Analyst, preferably in banking, payments, or healthcare technology.
• Strong knowledge of Treasury Management and cash management products.
• Experience supporting healthcare revenue cycle, billing, or financial operations.
• Proficiency in requirements gathering and documentation methodologies.
• Working knowledge of payment systems, file formats, and transaction processing (e.g., ACH, ISO 20022, NACHA).
• Experience working with system integrations, APIs, and data interfaces.
• Strong analytical, problem-solving, and communication skills.
• Ability to work with technical and non-technical stakeholders.
• Experience with regulatory and compliance requirements (HIPAA, SOC, banking regulations).

Preferred Qualifications

• Experience supporting healthcare clients in large financial institutions.
• Familiarity with ERP systems (e.g., Oracle, SAP, Workday) and healthcare billing platforms.
• Experience with Agile tools such as Jira, Confluence, or similar.
• Knowledge of fraud prevention, reconciliation, and cash forecasting tools.
• Background in QA, testing, or automation.
• CBAP, PMI-PBA, or similar certification.

Location: Pittsburgh, PA (relocation assistance is offered)

About Techstra Solutions
Techstra Solutions is a certified woman-owned (WBENC) management consulting firm specializing in strategy, technology, and implementation services for large organizations undergoing digital and talent transformation. Our experienced team partners with clients to co-create innovative solutions in applications, data, AI, and automation that accelerate measurable, sustainable change. From advisory consulting through technical execution, we are dedicated to driving world-class business solutions that fit your strategic requirements and deliver results. For more information:

Equal Employment Opportunity Statement

Techstra Solutions is an equal opportunity employer. The Company makes its decisions on merit, and its policy of equal opportunity prohibits discrimination in all phases of the employment process, including, but not limited to, recruitment, hiring, promotion, selection, transfer, demotion, layoff, termination, compensation, benefits, and other terms and conditions of employment. The policy of equal opportunity applies without regard to race, color, creed, religion, gender, sexual orientation, gender identification, pregnancy, marital status, national origin, ancestry, age, disability that can reasonably be accommodated without undue hardship, military status, veteran status, genetic predisposition or carrier status, alienage or citizenship, domestic partnership status, arrest or conviction record, status as a victim of domestic violence, or any other protected categories under federal, state, or local law. The Company also prohibits discrimination or harassment based upon the perception that a person has, or is associated with a person who has, any of these characteristics.