Medical Office Coordinator

Administrative Assistant, Medical Office At Vericel Corporation, we are pioneers in advanced cell therapies for sports medicine and severe burn care, transforming patient lives through cutting-edge regenerative medicine. Our commitment to innovation, patient-centered focus, and scientific excellence drives us to develop groundbreaking treatments including MACI (knee cartilage repair), Epicel and Nexobrid (burn care). Position Summary The Administrative Assistant provides day-to-day administrative and operational support to Vericel's Medical Office, helping the team efficiently manage purchasing, invoices, agreements, grants, meetings, and other administrative processes. This is a hands-on role for a highly organized and responsive individual who enjoys coordinating details, navigating processes, following up with stakeholders, and ensuring work moves from request through completion. The role will partner regularly with Medical Affairs, Legal, Finance, Accounts Payable, Procurement, and other functions. As business needs and capacity allow, this position may also provide administrative support to other Vericel departments and leaders. Schedule: This position is in-office from Monday Thursday in our new Burlington, MA location, with flexibility to work remotely on Fridays. Key Responsibilities Provide day-to-day administrative support to the Medical Office, including scheduling, meeting coordination, documentation, and general administrative needs for the Chief Medical Officer and Medical Office Leadership Team. Create and manage purchase orders and coordinate invoice and payment processing. Support new vendor setup and follow up on outstanding documentation, approvals, and payments. Coordinate the administrative workflow for Statements of Work (SOWs), Clinical Trial Agreements and other contract agreements, including document preparation, review routing, signatures, and final documentation. Support Medical grant administration, including assembling materials, scheduling meetings, coordinating approvals, and maintaining completed documentation. Maintain accurate trackers and records for agreements, grants, purchase orders, invoices, payments, and other assigned activities. Support required payment and Sunshine Act reporting processes. Coordinate across Legal, Finance, Procurement, Accounts Payable, Medical Affairs, and other stakeholders to keep requests moving through established processes. Proactively follow up on open items, identify delays or missing information, and help resolve administrative issues. Identify opportunities to simplify administrative processes and develop practical templates, checklists, or process guides. Provide administrative support to other departments and leaders as business needs and capacity allow. Provide backup front desk coverage as needed, including greeting visitors and supporting front desk needs. Support special projects and other administrative activities as assigned. Qualifications Associate's degree or equivalent experience; Bachelor's degree preferred. 12 years of administrative, coordinator, office, or related professional experience. Strong organizational skills and attention to detail. Ability to manage multiple priorities and follow through on commitments. Strong written and verbal communication skills. Comfortable coordinating across multiple teams and navigating established processes. Proficiency with Microsoft Office applications. Experience with SharePoint, Adobe Acrobat, Veeva, Smartsheet, purchasing, or invoice-processing systems is a plus. Resides near the Burlington, MA office. Why Vericel? Mission-Driven Work: Help bring potentially life-enhancing cell therapies to patients with serious medical conditions. Innovative Products: Work with a first-in-class therapy backed by clinical success and provider trust. Career Growth: Be a part of a growing organization with opportunities to expand your impact. Collaborative Culture: Join a supportive, cross-functional team that values passion, integrity, and excellence. The salary range Vericel reasonably and in good faith expects to pay for this position at the time of this posting is $58,000 to $68,000 annually. The actual salary offered will be determined based on factors such as the candidate's qualifications, experience, and skills. Bonus, incentive pay, equity and benefits may be provided in addition to the base compensation listed above. In accordance with Massachusetts law, Vericel provides the pay range that it reasonably and in good faith expects to pay for a particular and specific employment position at the time of posting or offer. This range is subject to change based on business needs, market conditions, and individual qualifications. Employees and applicants may request the pay range for their position or for a position to which they are applying. Retaliation for making such a request is strictly prohibited. EEO Statement All applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, sexual orientation, gender identity, or protected veteran status and will receive consideration for employment and will not be discriminated against on the basis of disability. Vericel Corporation is an Equal Opportunity/Affirmative Action Employer. Vericel Corporation is VEVRAA federal contractor and desires priority referrals of protected veterans for job openings at all locations within the state.