Retail Sales Associate

Job Description

Job Description

Häagen-Dazs at Miami International Mall  

 
Are you passionate about customer service? Do you want to be recognized for your achievements while working in a fun and friendly environment? Do you enjoy working in a team? Do you love ice cream?

Come join us at our Häagen-Dazs Ice Cream Shop!

As a Retail Sales Associate, some of your core activities will include:

• Prepare frozen desserts that include ice cream scoops, Dazzlers, Shakes, Smoothies and Cakes.
• Operate the point-of-sale register, processing orders and accepting payments.
• Clean-up and organize customer area, production area, and back-room/storage.
• Prepare and re-stock ingredients.
• Perform all activities outlined in shift management procedures.

As a member of our shop team, you will qualify for the below benefits:

• Competitive pay including base and tips.
• Opportunities for advancement.
• Flexible work schedule.

Why you should apply:

• Excellent growth and advancement opportunities.
• Fun work environment.
• Additional pay for performance bonuses.

Requirements:
In order to perform the activities assigned to you, we expect that you will:

• Be attentive and extremely courteous to our guests.
• Be knowledgeable and capable in describing key attributes of the Häagen-Dazs product to guests.
• Be knowledgeable of all recipes presented in the menu.
• Weigh all cups and ingredients in our recipes before mixing and/or serving the guests.
• Follow the correct ice cream scooping method.
• Maintain a neat and clean personal appearance.
• Report to work on time and as scheduled, wearing a complete uniform.

 

The candidate must meet the following requirements:

• Willing to perform all assigned activities.
• Ability to interact productively with co-workers and function well in a team environment.
• Ability to resolve guest concerns with empathy and care.
• Prior customer service experience a plus but not required.