Lifestyle Director

Community Lifestyle Director

Job Overview: The Community Lifestyle Director plans, promotes and executes HOA social events and programs and oversees Charter Club activities designed to enrich the quality of life and enhance the vibrancy of the community for residents. Responsibilities include facility scheduling, social communication, and website management.

Your Responsibilities:

• Plan, promote and implement resident programs, and special community-wide events.
• Solicits input and involvement from residents to stimulate participation and awareness of the lifestyle opportunities including Charter Clubs.
• Assist residents, chartered clubs, and neighborhood organizations in the scheduling of Association facilities, to include program and room requirements, coordination with other Association departments, and arrangements for the collection of fees as applicable.
• Oversee orientation for new owners.
• Develop and distribute the Association newsletter and other lifestyle public relations and marketing publications as developed or assigned.
• Prepare and manage the annual budget for lifestyle programs and events, music licenses, corporate card usage, etc. – to best ensure financial sustainability.
• Establish and maintain relationships with vendors, service providers, and partners to enhance the quality of lifestyle offerings.
• Ensure that service agreements and insurance requirements with each service provider are met.
• Work with residents to provide leadership assistance with Charter Clubs to ensure compliance.
• Provides assistance in the application for the charter process.
• Develop an active volunteer program among residents, including promotion and recognition.
• Manages the website and Website Assistant Team which consists of residents who provide technical support.
• Coordinates all other duties as assigned.
• Adheres to FirstService Residential Global Service Standards, and conduct business at all times with the highest standards of personal, professional and ethical conduct.
• Ensures all safety precautions are followed while performing the work.
• Follows all policies and Standard Operating Procedures as instructed by Management.
• Performs any range of special projects, tasks and other related duties as assigned

Skills & Qualifications:

• Major in recreation, hospitality, marketing, event planning, or communication fields preferred.
• College level courses in business or hospitality preferred.
• Possesses general knowledge of skills defined within content of job description along with information required with respect to computer systems and software, registration processes, policies and procedures, equipment, materials and products, etc.
• Possesses strong public speaking skills.
• Highly effective interpersonal skills, problem solving abilities, and advanced communication skills.
• Proficient Computer skills mandatory in Publisher, Word, Excel, and Outlook. Ability to learn new software programs.
• Three (3) to Five (5) years of related work experience with HOA's and/or active adult programming.
• Pays attention to detail
• Effective written and verbal communication skills.
• Strong customer service, communication and interpersonal skills required.
• Experienced in budgetary development and management.

Physical Requirements:

• Physical demands may include the ability to lift up to 50 lbs.
• Standing, sitting, walking, and climbing maybe required
• The employee may be required to work at a computer and speak on the phone for extended periods of time.
• Ability to work extended/flexible hours and weekends and be on call as needed.
• Must possess a valid drivers license.

What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $68,000 annually