Bilingual Claims Service Specialist

Bilingual Claims Service Specialist (Spanish) – Richardson, TX Salary: $25.87–$39.17 per hour +10% additional differential for bilingual skillset. Hybrid role: Training 100% in‑office (Richardson, Texas) (6‑9 months); post training 4 days a week in office and work from home 1 day a week. Have an active Adjusters insurance license? You will be eligible for a $1,500 sign‑on bonus. Ask your recruiter for more details. As a Bilingual Claims Service Specialist, you will collect facts about the accident, investigate claim details, and collect statements from involved parties. You will support Spanish‑speaking policyholders during the claims process, providing patience, support and attention to detail to help them return to the road quickly. Qualifications & Skills Excellent verbal and written communication skills in English and Spanish. 3+ years of relevant customer service and/or transaction processing experience. Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction. Solid computer multitasking skills. Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities. Ability to work comfortably and grow in a fast‑paced, high‑volume call center environment. Minimum of high school diploma or equivalent; college degree or currently pursuing preferred. Eagerness to explore new skills and openness to different career paths. Education / Certifications An associate’s degree or higher (preferred). Active Adjusters insurance license (preferred). Equal Employment Opportunity The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants. #J-18808-Ljbffr Government Employees Insurance Company