Customer Service Representative
Infosys BPM
Job Description
Customer Service Representative
\nTempe, Arizona
\n \nResponsibilities may include but are not limited to:
\n \n- \n
- Experience in order management and customer support, with end-to-end ownership of case resolution \n
- Strong communication and stakeholder management skills, including handling escalations \n
- Familiarity with SAP / Salesforce / MS Office tools \n
- Ability to manage order status, queries, and customer interactions within SLA timelines \n
- A proactive approach to problem-solving and customer satisfaction \n
Qualifications
\nBasic
\n- \n
- High School Diploma or GED Equivalent \n
- At least 1 year of related work experience \n
Preferred
\n- \n
- Strong attention to detail and process adherence \n
- Customer-focused mindset with the ability to handle complex queries \n
Vacancy posted 15 days ago
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