Executive Housekeeper

Opportunity: Assistant Executive Housekeeper Perform functions related to ensuring the housekeeping department operates according to brand/hotel and sustainability standards to ensure a high level of guest satisfaction. Potential Career Path Executive Housekeeper - Assistant General Manager - General Manager Essential Job Functions * Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. * Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety. * Answer inquiries pertaining to hotel policies and service and resolve guests' complaints and concerns. * Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures. * Prepare schedules based upon occupancy and assign duties to workers and schedule shifts or notify vendor of weekly staffing needs. * Take inventory and submit periodic inventory orders to insure supplies are purchased timely. * Prepare required paperwork pertaining to departmental functions. * Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction. * Develop and implement policies and procedures for the operation of the department or the hotel. * Follow sustainability guidelines and practices related to HHM's EarthView program. * Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate in safety committees as directed. * Perform other duties as requested by management. Position Requirements * High School diploma or equivalent preferred. * Two years previous housekeeping supervisor experience required. Work Environment and Context * Work schedule varies and may include working on holidays and weekends or occasional alternate shifts. * Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels