Desktop Support
TechDigital Group
Domain/Subdomain: DWP/FSO Job Description Roles & Responsibilities: Troubleshooting problems related to Desktop/Laptops, MAC, Windows operating systems and O365/M365 applications. Troubleshooting Unified communication tools such as Teams, Zoom video call related issues. Familiar with collaboration tools, meeting room equipment and meeting room checks. Exposure to Windows 10 and 11 migration, user profiles management, data backups. Troubleshooting Windows Profile, printers, shared drives related issues. Troubleshooting network connectivity issues. Deploying standard image on desktops and laptops using Endpoint manager/Intune. Providing 1st line technical support; answering support queries via phone and email. Maintaining a high degree of customer service for all support queries and adhering to all service management principles. Familiarity with IT Infrastructure tools such as Azure AD, Endpoint manager/Intune, M365 etc. would be preferred. Technical Proficiencies: Taking ownership of user problems and being pro-active when dealing with user issues. Logging all calls on the call logging system. Ensuring incidents, tasks and problems on ticketing system (SNOW) are logged and addressed within defined SLAs. Responding to inquiries from clients and helping them resolve any hardware or software problems. Escalating more complex calls to the relevant IT Support member. Notifying relevant staff to arrange for external technical support where problems cannot be resolved in house. Pre-building PCs. Good experience in deskside support. Required Skills and Experience: Associate Degree in Computer Science or related field. Exhibit HCL Technologies Guiding Principles. Professional demeanor. Excellent communication skills. Additional Responsibilities: Providing support for on-call escalations and doing root cause analysis of given issues. Independently resolving tickets within agreed SLA of ticket volume and time. Adhering to quality standards, regulatory requirements and company policies. Working on value-adding activities such as Knowledge base update & management, training freshers, coaching analysts. Ensuring positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases. #J-18808-Ljbffr
- ...TitleRoles and Responsibilities:• Troubleshooting problems related to Desktop/Laptops, MAC, Windows operating systems and O365/M365... ...using Endpoint manager/Intune.• To provide 1st line technical support; answering support queries via phone and email.• To maintain a...Suggested
Yochana
Denver, CO3 days ago - ...Overview Client located in Englewood, Colorado (Meridian Office Park) is seeking a Desktop Support Technician for a contract position. This person will provide IT support to internal users. Responsibilities Desktop / service desk skills - troubleshooting issues regarding...SuggestedContract workWork at office
Compri Consulting
Englewood, CO4 days ago $56k - $62k
...Position: Desktop Support Engineer Compensation: Pursuant to state regulations, the salary range is $56,000-$62,000 plus bonus potential. Eligible to participate in the company benefits plan. Health, vision, dental, and pet insurance. 401(k) retirement plan. Student loan...SuggestedWork at officeLocal areaCardinal Group Management
Denver, CO13 hours ago$27 - $35 per hour
...boundaries of technology on a mission to change the world for the better from space. Job Description We are seeking a skilled Desktop Support Technician II to join our IT team. You will provide technical support, focusing on desktop hardware, software, and network...SuggestedWork at officeRemote workSEAKR Engineering
Greenwood Village, CO12 hours ago- ...Desktop Support TechnicianECLARO is looking for a Desktop Support Technician for our client in Greenwood Village, CO. ECLARO's client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals...SuggestedWork at office
Eclaro
Greenwood Village, CO3 days ago - ...IT Support Consultant (Remote – Denver, CO Residents Only)This role supports the Information Technology Services (ITS) team and is responsible... ...& Analytical SkillsExperience with imaging, deployment, and desktop supportGHOST 8.0+ experience required; FOG experience is a...Remote work
InstantServe LLC
Denver, CO3 days ago - ...We are seeking a highly motivated IT Support Technician II to provide hands-on desktop support in a fast-paced, customer-focused environment. This role is ideal for someone with strong technical troubleshooting skills, a proactive mindset, and a passion for delivering...
Point Solutions Group
Englewood, CO12 hours ago $30 - $33 per hour
...onsite in the Seattle WA office five days a week. The Service Desk supports roughly 3,000 end users and operates as a virtual Tier 1, a... ...ServiceNow, or Zendesk. Support enterprise environments (preferred: desktop and laptop computing support, Windows 10, O365 provisioning,...Hourly payLocal areaRemote workShift workInsight Global
Denver, CO3 days ago$30 - $44 per hour
...Zachary Piper Solutions is seeking a Help Desk Specialist to support a company focused on mission-critical defense communications and... ...Service Desk, Technical Support, Tier 1 Support, Tier 2 Support, Desktop Support, Network Support, Windows Support, Systems...Shift workNight shiftZachary Piper Solutions
Denver, CO3 days ago- ...objective of assisting multiple teams throughout OIT’s Deskside Support teams throughout the Denver Metro area. The “SWAT” team assists... ...desk‑facing devices (including but not limited to laptops, desktops, phones, and printers) using OIT standard methods. Also, the installation...Contract workFor contractorsWork at officeMonday to FridayShift work1 day per week
$58.66k - $77.57k
...Service Desk Support Analyst The Service Desk Support Analyst provides first level technical support to all clinical, research, administrative... ...(2) years of recent and related experience required. Previous Desktop Support experience is preferred with emphasis on Windows 10 OS...Full timePart timeWork experience placementLocal areaRemote work$71.25k - $82.5k
The RE/MAX, LLC Enterprise Support Department seeks a highly motivated and experienced Desktop Engineer II to support, configure, and administer critical systems and applications for our staff. The role will require you to maintain, establish, and promote excellent working...Work experience placementRemote work$28.26 - $42.39 per hour
...Description Location UCHealth UCHlth Highlands Ranch Hosp, US:CO:Highlands Ranch Department Desktop Support Work Schedule Full Time, 80.00 hours per pay period (2 weeks) Shift Days Pay $28.26 - $42.39 / hour. Pay is dependent on applicant's relevant experience Notes This...Full timeTemporary workLocal areaRemote workFlexible hoursShift workUC Health
Littleton, CO4 days ago$28.85 - $38.46 per hour
...GARNEY An IT Support Technician II position is available at Garney. In this role, you will provide advanced technical support for employee... ...WHAT WE ARE LOOKING FOR 3+ years of experience in IT support, desktop support, help desk, or related technical roles Experience...Hourly payWork at officeRemote workGarney Construction
Englewood, CO7 hours ago$31.25 - $36.06 per hour
...across the United States and in London and Amsterdam, SRS Acquiom supports transactions across North America and Europe. Our M&A services... .... The IT Support team is responsible for all areas of internal desktop and cloud app support, hardware support, and maintains network...Hourly payWork at officeRemote workVisa sponsorshipWork visaFlexible hoursNight shiftSRS Acquiom
Denver, CO4 days ago- ...Job Description Job Description This position is just standard desktop support, customer service mindset, high energy and customer engagement. Duties: -Responsible for the setup, configuration, repair, break/fix, moves/add/changes and integration of new and...Local area
Varstaff
Englewood, COmore than 2 months ago - ...Desktop SupportAre you looking to take the next step in your IT Career? Let's chat and see if we are a good match!Virtual Service Operations... ...career-driven individuals to join our growing team as Desktop Support in Aurora, CO. In this role you would be a part of our growing...
National Guard Employment Network
Aurora, CO3 days ago $90k
...Support Services Engineer | Up to $90,000 + bonus | Hybrid (3 days office / 2 days remote) A leading organisation within the commercial... ...an on-call support rota Requirements 3+ years' experience in a Desktop Support, Service Desk, or IT Support role Strong experience...Work at officeRemote workRotating shiftFranklin Fitch
Denver, CO2 days ago$70k - $95k
...better together. YOUR MISSION We are seeking an experienced IT Support Analyst to join our growing team. The IT Support Analyst will... ...established Information Systems standards and guidelines (i.e., desktops, laptops, MAC’s, printers, copier, etc.). Install, configure,...Permanent employmentRemote work$61.2k - $75.9k
...mission-driven organization whose foundation is built by our vision, supported by our values and pillared by diversity, equity and inclusion.... ...language pay stipend. What you will do: We are looking for a DESKTOP SUPPORT ANALYST who can help shape our vision and support our...Permanent employmentTemporary workWork at officeImmediate startRemote workFlexible hours- A technology consulting firm is seeking a Desktop Support Technician for a contract position in Englewood, Colorado. This role involves providing IT support to internal users, including troubleshooting issues related to laptops, desktops, connectivity, and peripherals....Contract work
- Virtual Service Operations is seeking a Desktop Support professional in Aurora, CO to support our client’s workstation environment. The role requires hands-on troubleshooting, imaging, and managing rapid IT requests onsite. The ideal candidate has 5+ years in desktop support...Contract work
$75k - $85k
Ledgent Technology in Littleton, Colorado, is seeking a Desktop and Microsoft Office 365 Administrator. The successful candidate will design, administer, and support the Company's Desktop and O365 infrastructure. Candidates must have 5+ years of experience and a Bachelor...Work at office- VetJobs in Aurora, CO is seeking an experienced Desktop Support specialist to join our IT operations on-site. You will handle workstation break-fix, imaging, asset management, printer support, and service requests to maintain smooth workstation operations and customer satisfaction...
- ...budgeting/financial flexibility by offering contingent labor as a variable cost.Job Descriptiondesktop supportlocation:denver ,co support platform is Microsoft OS including Win7 and some Win10 (piloting). In addition there is a need for some current MAC OS support (corporate...Work at officeImmediate startRemote work
$35 - $40 per hour
...: Service Manager POSITION SUMMARY: The Information Technology Support Analyst provides on-site technical support as the primary in-person... ...(ITIL 4.0 within one year; 365 Fundamentals within two years; Desktop Support certification within one year). QUALIFICATIONS / SKILLS...Hourly payWork at officeRemote workNight shift$71.25k - $82.5k
A leading real estate organization based in Denver is seeking a motivated Desktop Engineer II. The role focuses on supporting and maintaining critical systems for staff, requiring expertise in troubleshooting, user management, and IT security practices. Ideal candidates...Remote job$65k - $80k
...~11h ago Amazon is seeking a Data Center Technician to support critical infrastructure powering its global retail and cloud services... ...global scale. Amazon Share this job Related Jobs Desktop /IT Support Pittsburgh Winsupply - Fire Sprinklers &...Full timeCareersElite.com
Aurora, CO18 days ago- ...Job Description Job Description Robert Half is seeking a Help Desk/Desktop Support Analyst to support a government environment in Lakewood, Washington. This Contract position focuses on desktop support, Windows imaging and deployment, help desk ticket resolution,...Contract workLocal area
Robert Half
Lakewood, CO5 days ago $30 - $44 per hour
Zachary Piper Solutions is seeking a Help Desk Specialist to support a mission-critical communications support environment. This position... ...Desk, Technical Support, Tier 1 Support, Tier 2 Support, Desktop Support, IT Support, Customer Support, Incident Management, Ticketing...Shift workNight shift
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