Desktop Support
TechDigital Group
Domain/Subdomain: DWP/FSO Job Description Roles & Responsibilities: Troubleshooting problems related to Desktop/Laptops, MAC, Windows operating systems and O365/M365 applications. Troubleshooting Unified communication tools such as Teams, Zoom video call related issues. Familiar with collaboration tools, meeting room equipment and meeting room checks. Exposure to Windows 10 and 11 migration, user profiles management, data backups. Troubleshooting Windows Profile, printers, shared drives related issues. Troubleshooting network connectivity issues. Deploying standard image on desktops and laptops using Endpoint manager/Intune. Providing 1st line technical support; answering support queries via phone and email. Maintaining a high degree of customer service for all support queries and adhering to all service management principles. Familiarity with IT Infrastructure tools such as Azure AD, Endpoint manager/Intune, M365 etc. would be preferred. Technical Proficiencies: Taking ownership of user problems and being pro-active when dealing with user issues. Logging all calls on the call logging system. Ensuring incidents, tasks and problems on ticketing system (SNOW) are logged and addressed within defined SLAs. Responding to inquiries from clients and helping them resolve any hardware or software problems. Escalating more complex calls to the relevant IT Support member. Notifying relevant staff to arrange for external technical support where problems cannot be resolved in house. Pre-building PCs. Good experience in deskside support. Required Skills and Experience: Associate Degree in Computer Science or related field. Exhibit HCL Technologies Guiding Principles. Professional demeanor. Excellent communication skills. Additional Responsibilities: Providing support for on-call escalations and doing root cause analysis of given issues. Independently resolving tickets within agreed SLA of ticket volume and time. Adhering to quality standards, regulatory requirements and company policies. Working on value-adding activities such as Knowledge base update & management, training freshers, coaching analysts. Ensuring positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases. #J-18808-Ljbffr
- ...Colorado to ensure proper computer operation for end users. Responsibilities include setting up and troubleshooting desktops and laptops, providing support on-site and via phone/email, and documenting issues. Candidates should have a Bachelor’s degree or equivalent...SuggestedPart timeFlexible hours
ServiceSource
Denver, CO1 day ago - ...GED, HiSET or TASC Certificate Experience Requirement: Five (5) years of Information Technology experience performing user support desktop, legacy systems, and/or Information Technology communication systems Education/Experience Equivalency: Additional...Suggested
3B Staffing LLC
Denver, CO3 days ago $25 - $32 per hour
...presence 5 days per week. Responsibilities Provide Level 2 End User Support (30%): Monitor and respond promptly to support tickets in the... ...through approved vendors. Support Firm Software (10%): Support Desktop Management with post-mass deployment issues of standard...SuggestedContract workTemporary workWork at officeLocal areaRelocationTEKsystems
Denver, CO5 days ago- ...& responsibilities: • Troubleshooting problems related to Desktop/Laptops, MAC, Windows operating systems and O365/M365 applications... ...Endpoint manager/Intune. • To provide 1st line technical support; answering support queries via phone and email. • To maintain...Suggested
Yochana
Commerce City, CO3 days ago - ...Role: L2 Desktop Support Engineer Duration: FULL TIME ( WITH CLIENT) Location: Denver, CO Mode: 100% On-Site ( Mon - Friday) Primary Responsibilities Will Include: • Provide exceptional end user support at the desktop level • Maintains, analyzes...SuggestedFull timeWork experience placementWork at office
ACI Infotech
Denver, CO5 days ago - Arrow Electronics is seeking a Desktop Support Specialist to provide Level 2 and Level 3 support at Panorama HQ in Denver, Colorado. This role offers a hybrid working arrangement, requiring onsite presence on Tuesday, Wednesday, and Thursday, with work from home on Mondays...Work from homeMonday to Friday
- Arrow Electronics, Inc. is seeking a Desktop Support team member based at Panorama HQ in Denver, Colorado. This hybrid role will provide Level 2 and Level 3 support for all NAO employees. The ideal candidate will support PC, Mac, and mobile devices, assist with major meetings...Remote job
- Overview Client located in Englewood, Colorado (Meridian Office Park) is seeking a Desktop Support Technician for a contract position. This person will provide IT support to internal users. Responsibilities Desktop / service desk skills - troubleshooting issues regarding...Contract workWork at office
$32.19 - $39.35 per hour
Arrow Components, located in Denver, Colorado, is looking for an IT Desktop Support Analyst to join their Panorama HQ team. This role provides essential support to approximately 6,000 NAO employees, handling both local and remote desktop issues. The position includes support...Hourly payLocal areaRemote work- ...objective of assisting multiple teams throughout OIT’s Deskside Support teams throughout the Denver Metro area. The “SWAT” team assists... ...desk‑facing devices (including but not limited to laptops, desktops, phones, and printers) using OIT standard methods. Also, the installation...Contract workFor contractorsWork at officeMonday to FridayShift work1 day per week
$71.25k - $82.5k
The RE/MAX, LLC Enterprise Support Department seeks a highly motivated and experienced Desktop Engineer II to support, configure, and administer critical systems and applications for our staff. The role will require you to maintain, establish, and promote excellent working...Work experience placementRemote work$56.96k - $85.44k
...desk team. This Service Desk analyst will be responsible for supporting district u with a wide range of technology needs, this role provides... ...common tier 1 and 2 tickets including password resets, basic desktop support, and other tasks that can be resolved using remote...Work experience placementRemote workInsight Global
Thornton, CO4 days ago$61.5k - $72k
...nation's leading government IT organizations by reimagining how we support agencies, building first-of-their-kind applications, and... ...enjoy problem-solving and investigating issues? As a member of our Desktop team, you will utilize these skills while providing critical,...Full timeContract workLive outWork at officeLocal areaRemote workRelocationVisa sponsorshipRelocation packageFree visaState of Colorado
Denver, CO3 days ago$32.19 - $39.35 per hour
...Position Overview The Panorama HQ-based Desktop Support team provides critical Level 2 and Level 3 support for all NAO employees. This role will be located onsite at Panorama HQ to maintain consistent coverage for both local and remote support needs. With approximately...Hourly payTemporary workWork experience placementWork at officeLocal areaRemote workWork from homeMonday to FridayArrow ECS
Denver, CO3 days ago$65k - $80k
...Purpose of the Job The Senior Desktop Support Engineer will be responsible for delivering day‑to‑day desktop support on‑site at a client location five days per week, with additional support provided via remote access as needed. This role supports the client’s operational...Full timeRemote workContinuServe
Greenwood Village, CO1 day ago$56.96k
...general problem-solving. It involves providing direct customer support as part of a collaborative, customer-facing Service Desk Team that... ...common tier 1 and 2 tickets including password resets, basic desktop support, and other tasks that can be resolved using remote...Remote workLink Technologies
Thornton, CO5 days ago$71.25k - $82.5k
...A leading real estate organization based in Denver is seeking a motivated Desktop Engineer II. The role focuses on supporting and maintaining critical systems for staff, requiring expertise in troubleshooting, user management, and IT security practices. Ideal candidates...Remote workRE/MAX
Denver, CO5 days ago$30 - $33 per hour
...their Denver office - The shift is 8am-5pm MST. The Service Desk supports roughly 3000+ end u . This analyst will sit onsite in the... ...and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this...Hourly payLocal areaRemote workShift workInsight Global
Denver, CO5 days ago$26.44 - $38.46 per hour
IT Support Analyst / Field Service Technician In Office: Monday-Friday, 8AM - 5PM Location: QISG - 1050 17th St, Denver, CO 80265 Travel... ...for end users in both office and field environments, including desktops, laptops, mobile devices, Microsoft 365, Active Directory, and...Weekly payFor subcontractorWork at officeLocal areaRemote workMonday to Friday$25 - $28.5 per hour
...success of our organization, and you have a passion for ensuring both our business and customers are supported through world‑class programs and services. The Desktop Support / Helpdesk Technician provides technical assistance and support for incoming queries and issues...Hourly payWork at office- ...Overview Nelson Mullins, an AmLaw 100 Law Firm, is seeking a Desktop Engineer to support the IT team. In this role, you'll be responsible for executing and maintaining best practices for desktop, laptop and VDI management including but not limited to software packaging...Remote work
Nelson Mullins Riley & Scarborough
Denver, CO19 days ago $75k - $85k
Ledgent Technology in Littleton, Colorado, is seeking a Desktop and Microsoft Office 365 Administrator. The successful candidate will design, administer, and support the Company's Desktop and O365 infrastructure. Candidates must have 5+ years of experience and a Bachelor...Work at office- A technology consulting firm is seeking a Desktop Support Technician for a contract position in Englewood, Colorado. This role involves providing IT support to internal users, including troubleshooting issues related to laptops, desktops, connectivity, and peripherals....Contract work
- ...staffing company in Denver seeks a candidate to provide deskside support and resolve software issues for low complexity problems on... ...systems. Responsibilities include installation and configuration of desktop PCs, remote O365 support, and assisting customers with hardware...Remote job
- ...repairs, and maintaining installation records. The ideal candidate will have advanced communication skills, proficiency in Microsoft Office, and teamwork capabilities. The role emphasizes hands-on support, including equipment setup and documentation. #J-18808-Ljbffr PerfectaWork at office
$115k - $130k
...Technical Success Administrator - ECM will provide advanced technical support of Public Safety software solutions in a fast-paced environment... ...for no/low adoption customers. Must have strong knowledge of desktop support, networking (router and switch configuration &...Work experience placementRemote work- An established industry player is seeking a dynamic IT Support Specialist to join their team in Denver. In this role, you will be responsible... ...for troubleshooting various technical issues related to desktops, laptops, and collaboration tools. Your expertise in Windows operating...
- Strategic Staffing Solutions is seeking a Desktop Specialist in Denver, CO. This role involves providing Level 2 technical support and onboarding new hires in a collaborative IT environment. The ideal candidate should have 5-7 years of experience with Windows 11, Office...Contract workWork at office
- A leading technology services company is seeking a skilled technician to provide desktop support and troubleshooting in Aurora, Colorado. The ideal candidate will have strong technical skills with PCs, laptops, and printers, ensuring exceptional customer service while following...Worldwide
$26 per hour
...service, troubleshooting computer issues, and offering technical support. This position handles infrastructure support (touch labor for... ...an in-person setting. What You'll Do Demonstrates professional desktop support history with a variety of platforms, systems,...Temporary workMonday to FridayDay shift
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