Sales Support Coordinator

Sales Support CoordinatorFacilitate smooth client set up process to ensure accuracy, efficiency, and client satisfaction. Support field sales; designed to increase the field representatives' client interactionsPay range: $21.42+ per hourSalary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hoursBest-in-class well-being programsAnnual, no-cost health assessment program Blueprint for Wellness®Healthyminds mental health programVacation and Health/Flex Time6 Holidays plus 1 "MyDay" offFinFit financial coaching and services401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of serviceEmployee stock purchase planLife and disability insurance, plus buy-up optionFlexible Spending AccountsAnnual incentive plansMatching gifts programEducation assistance through MyQuest for EducationCareer advancement opportunitiesand so much more!ResponsibilitiesActs as support for Commercial Sales Representatives; submits and monitors progress of incoming requests associated with both existing and new business.Obtain any missing information required to complete the entry of data required for the start-up of new accounts including demographic information, pricing, credit history, connectivity requests, supply orders, custom profiles, client defined reflex requests, agreements, custom requisitions, and phlebotomy services.QC entry into lab and billing system for all new accounts.Create & maintain client files for audit purposesMonitor approval turnaround time for new client start-up process, request any additional data required to obtain approval and communicate status to commercial sales representatives.Facilitate and process demographic, pricing, connectivity requests and billing adjustments for existing customers submitted by Commercial Sales to increase the productivity of the commercial sales representatives.Assist Customer Solutions Specialist in the process of new account set up and onboarding.QualificationsRequired Work Experience:2-3 years of technical or customer support experienceMust live within the area of Dallas, TX, and/or Houston, TXSkills:Strong PC skills including Excel, Word, PowerPoint, and AccessStrong communication skillsSolid organizational skillsTeam PlayerCustomer FocusedAction OrientedAttention to DetailEthics and ValuesFunctional Technical SkillsPerseveranceEducation:Bachelor's Degree (Preferred)High School Diploma or Equivalent (Required)About the TeamQuest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.