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Customer Service / Office Administrator

Comfortking USA Inc

Job Description

Job Description

About the Role:

ComfortKing USA, an apparel distribution company based in Fairfield, NJ is seeking a reliable and detail-oriented Customer Service / Office Administrator to join our team. This position is ideal for someone who thrives in a fast-paced environment and can effectively manage multiple responsibilities throughout the day.

Key Responsibilities:

  • Enter and process customer orders accurately in the system
  • Take and manage customer orders via phone and email
  • Resolve day-to-day customer service issues in a professional manner
  • Follow up on delinquent accounts and assist with collections
  • Prepare and process invoices
  • Update inventory and prices using Excel.
  • Organize and manage product samples
  • Assist with various administrative tasks as needed (daily responsibilities may vary)

Qualifications:

  • Strong communication and customer service skills
  • Highly organized with strong attention to detail
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficient in Microsoft Excel and basic computer systems

Vacancy posted 9 days ago
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